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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which mobile product should you recommend for a healthcare user?

A) HP EliteBook Folio
B) HPProBook600
C) HP Elitepad 1000 with a healthcare jacket
D) HPZ1 Workstation

2. What is the target market for a personal printer in terms of number of users per device?

A) 1-5 users
B) 15-60 users
C) 6-15 users
D) 10-30 users

3. What is a benefit of selling HP value rather than specifications'?

A) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
B) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
C) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
D) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

4. Why does HP routinely test over 300 different paper types from around the planet?

A) To check on the competition
B) To ensure that no matter where the customer buys their paper from, their printer will perform as reliably as possible
C) To find out what the Recommended Monthly Print Volume (RMPV) will be
D) To rebrand them HP

5. Why is color important to your customer? (Select two.)

A) It gives businesses a competitive edge
B) It increases readership by 75%.
C) It is cheaper than mono printing.
D) It means they can use the universal print driver to its full potential.
E) It uses less power than mono printing.

Solutions: