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Salesforce Certified Slack Consultant Sample Questions:

1. What is the most effective way to project manage a team in Slack?

A) Send a check-in template to teammates to respond to on a weekly basis.
B) Connect the Jira app to your team channel and ask for weekly updates through the app integration.
C) During the weekly check-in meetings on Zoom, remind teammates to share updates in Slack.
D) Run team sync in channels using automated reminders to save time and keep updates regular and transparent.

2. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
B) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
C) What user support model does your organization use today to answer IT and Slack-related questions?
D) Which internal teams collaborate most frequently in your current organization?

3. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Contact a Slack Admin.
B) Take the Slack Admin Certification Prep Course.
C) Check out the resources in the Slack Help Center.
D) Reach out to the help desk.

4. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
B) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.
C) Create custom profile fields "Department" and "Manager" so members can update them manually.
D) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.

5. You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A) Workspace Admins and Workspace Owners
B) Org Owners only
C) Org Admins and Org Owners
D) Org Admins only

Solutions: