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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What is included in HP Active Care? (Select two.)

A) Defective Media Retention in every option
B) Next business day onsite support
C) Availability for one or two years
D) No-cost replacement parts
E) Coverage of non-HP devices

2. What coverage does HP Post Warranty Service provide?

A) Additional 12 months based on the product's base warranty or extended warranty
B) No-cost device repairs made with certified HP parts
C) Access to Level 2 help desk technicians
D) Extension beyond 12 months if needed

3. Match the HP Deployment Service with the service it provides.

4. A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)

A) How necessary is it for you to minimize capital expenditures?
B) Do you require security features such as hardware or BIOS protection?
C) How distributed is your workforce?
D) Would you consider a lease-to-own solution?

Solutions: