Free Community-Cloud-Consultant Sample Questions and 100% Cover Real Exam Questions (Updated 280 Questions)
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Salesforce Community Cloud Consultants (SU18) Community-Cloud-Consultant Exam
Salesforce Community-Cloud-Consultant Exam is related to Salesforce Certified Community Cloud Consultant (SU18) Certification. This exam is suitable for Salesforce Developer and Technical Architects. It validates the ability to implement Community Setup, Community Setup, Community Management, Sharing and Security and the person usually focuses on Administrating or developing in the Salesforce Community Cloud Platform. Consultant, Solution Architect and Salesforce Developer usually hold or pursue this certification and you can expect the same job role after completion of this certification.
NEW QUESTION 13
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Create an Unlisted Chatter Group for selected collaboration Partners
- B. Manually share records with selected collaboration Partners
- C. Cmention only selected collaboration Partners
- D. Set Chatter group emailsetting for selected collaboration Partners to Limited
Answer: A
NEW QUESTION 14
Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?
- A. Make sure Top Articles for Topics is enabled in Community Management
- B. Set the Number of Articles property inside the Page Editor
- C. Update Knowledge Settings inside Setup
- D. Add the Top Articles component inside the Community Builder
Answer: B
NEW QUESTION 15
Universal Containers wants to drive engagement for its Community, and is encouraging users to watch videos and take training.
Which three actions should a Community Cloud consultant take to create recommendations in a Community?
(Choose three.)
- A. Select a custom recommendation channel in the Marketing Cloud.
- B. Click "Upload Image"" to include an image with your recommendation.
- C. Enter a label for the button in the recommendation.
- D. Enter a description of the recommendation.
- E. Connect to the Einstein Recommendation API.
Answer: B,C,D
NEW QUESTION 16
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Plus license.
- B. Users with the High-Volume Customer Portal license.
- C. Users with the Customer Community license.
- D. Users with the Customer Community Login license.
Answer: A
NEW QUESTION 17
Universal Container's Community Manager wants to better measure the Community adoption and engagement.
Which approach should the manager use?
- A. Install the Wave dashboards for Communities.
- B. Install the Salesforce Community Management AppExchange package.
- C. Use Data Loader to download the user data to generate a pivot table in Excel.
- D. Use Google Analytics to generate the adoption report.
Answer: B
NEW QUESTION 18
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- B. Establish moderation rules and processes for addressing flagged content
- C. Make sure customers are members of only the Architect and Builder Community
- D. Load test Chatter groups to make sure file and member counts won't be exceeded
- E. Test the member profile permissions to make sure they are able to find and post relevant information
Answer: A,C,E
NEW QUESTION 19
Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?
- A. Create one Community using Sharing Sets to control what members see
- B. Create two Communities, one Customer Community and one Partner Community
- C. Create a Community tailored to each region
- D. Create one Community and use page variations to control what members see
- E. Create one Community and build a lightning component that displays different content based on the users profile logging in
Answer: D
NEW QUESTION 20
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers
- A. Topics
- B. Files
- C. Posts and Comments
Answer: A,C
NEW QUESTION 21
Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: C
NEW QUESTION 22
Universal Containers is setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
Select one or more of the following:
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 23
Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts.
How should the Administrator meet these requirements?
Select one or more of the following:
- A. Set up Unlisted Chatter groups and make the UC account manager the owner
- B. Set up Private Chatter groups and make the UC account manager the owner
- C. Configure a Collaboration object with manual sharing
- D. Build a custom Lightning Component and enable the sharing attribute
Answer: A
NEW QUESTION 24
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
- A. All users should access a Koa Community via a Desktop browser only
- B. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community
- C. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- D. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
Answer: D
NEW QUESTION 25
Universal Containers sets up and publishes a Community.
What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Select the Community from the global header as an internal user.
- B. Preview the Community as a specific Community user in the preview mode of the Community builder.
- C. Select a Customer user record and select the Login option.
- D. Log in as a customer to the Community with a Test customer login.
Answer: A,B,C
NEW QUESTION 26
Universal Containers has been using WordPress to publish product specifications, and using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to improve the Partner experience by making these resources available to Partners in their Community.
What should the Community Cloud consultant do to meet these requirements?
- A. Use the native Content Transformation tool to convert the resources into Knowledge articles.
- B. Consolidate work into WordPress and use CMS Connect in the Community.
- C. Create Knowledge articles that link to the relevant documents in both systems.
- D. Use CMS Connect to bring both sets of resources into the Community.
Answer: D
NEW QUESTION 27
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?
- A. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- B. Create aDetail page for the Custom Object and add it as a tab in Community Management
- C. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- D. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
Answer: C
NEW QUESTION 28
Northern Trail Outfitters has released a Customer Service Community for its users for outdoor and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.
What should the Administrator recommend?
- A. Follow users associated with Questions and posts
- B. Subscribe to an RSS feed about Questions and posts
- C. Subscribe to Topics associated with Questions and posts
- D. Subscribe to Questions and posts
Answer: A
Explanation:
Explanation
NEW QUESTION 29
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?
- A. Create a Detail page for the Custom Object and add it as a tab in Community Management
- B. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- C. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- D. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
Answer: C
NEW QUESTION 30
Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.
- A. Unlimited Edition/Customer Community.
- B. Database.com Edition/ Customer Community.
- C. Performance Edition/Customer Community.
- D. Enterprise Edition/Customer Community Plus.
- E. Professional Edition/Customer Community.
Answer: A,C,D
NEW QUESTION 31
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
- A. Add Social -Sign -on to allow users to log in from the Portal without signing into the Community
- B. Enable Guest User access in Communities to support seamless access to Communities from the Portal
- C. Configure Single Sign -on in Salesforce and reuse the federated authentication providers in the Community
- D. Enable Community login support for employees in the Portal configuration
Answer: D
NEW QUESTION 32
Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.
Select one or more of the following:
- A. Assign Data categories to articles and map to Topics
- B. Assign articles directly to Navigational Topics
- C. Assign Data categories to Chatter profiles and map to Topics
- D. Assign Topic categories to articles
Answer: A
NEW QUESTION 33
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?
- A. Build a custom Visualforce project space and control access through sharing
- B. Create unlisted groups and add project records to the group
- C. Use custom objects, record feeds, and control access through sharing
- D. Add private groups and add project records to the group
Answer: D
NEW QUESTION 34
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Site.com Studio.
- B. Community Builder.
- C. Force.com Sites.
Answer: B
NEW QUESTION 35
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
- A. Install the Wave dashboards for Communities
- B. Use Google Analytics to generate the adoption report
- C. Install the Salesforce Community Management AppExchange package
- D. Use Data Loader to download the user data to generate a pivot table in Excel
Answer: C
NEW QUESTION 36
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select one or more of the following:
- A. Add an HTML component with the the link to the Store Locations Community page
- B. Associate a tab to the Store Locations object
- C. Define the Store Locations object in the Global Search Results component
- D. Enable read access on the user profile to the Store Locations object
- E. Add the Store Locations object pages to the Community navigation
Answer: B,C,D
NEW QUESTION 37
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