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NEW QUESTION 94
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Community Builder
- B. Site.com Studio
- C. Community Settings
- D. Force.com Sites
Answer: A
NEW QUESTION 95
A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?
Select one or more of the following:
- A. Create new Communities using the Build Your Own template and repeat all set up steps that each cloned Community
- B. Use the Partner Central Template and repeat all of the setup steps for each cloned Community
- C. Export the new Lightning Community as a template and create new Communities using the exported template
- D. Create a change set to include the changes from the first Lightning Community and create new Communities using that change set
Answer: C
NEW QUESTION 96
Universal Containers needs to enable public access to a Community.
How should a Salesforce Admin fulfill this requirement?
- A. Enable "Give access to public API requests on Chatter"
- B. Update the setting to "Allow access without login"
- C. Enable the "Public can access the community" checkbox
- D. Update the setting to Public Visibility for all Community pages
Answer: A
NEW QUESTION 97
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:
- A. Enable "Give access to public API requests on Chatter"
- B. Enable the "Public can access the community" checkbox
- C. Update the setting to "Allow access without login"
- D. Update the setting to Public Visibility for all Community pages
Answer: B
NEW QUESTION 98
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
- A. Create the users as contacts and enable them as Community users
- B. Add the users to the Community as members
- C. Allow the users to self -register to the Community
- D. Create the users in Salesforce and add their profile to the Community
Answer: A
NEW QUESTION 99
Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references.
What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer
- A. Update the customer profile by removing access to these custom fields on all article types
- B. Create separate articles without these custom fields for the Customer channel and include in the Community
- C. Modify the article detail page with custom Lightning Components that hide these custom fields
- D. Override the article detail page with a custom Visualforce page and hide these custom fields for customers
Answer: A
NEW QUESTION 100
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Enable Social Sign -on in the Community management preferences menu
- B. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
- C. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
- D. Create a custom login page with Social Sign -on capabilities, including authentication providers
Answer: C
NEW QUESTION 101
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:
- A. Mark old Topics as Inactive and assign Articles to the new Active Topics
- B. Merge similar Topics in Content Management Workspace
B . Keep existing Topics and reassign Articles to newly created Topics - C. Delete existing Topics and assign Articles to newly created Topics
Answer: B
NEW QUESTION 102
Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?
- A. Use custom objects, record feeds, and control access through sharing
- B. Add private groups and add project records to the group
- C. Create unlisted groups and add project records to the group
- D. Build a custom Visualforce project space and control access through sharing
Answer: B
NEW QUESTION 103
Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?
Select one or more of the following:
- A. Create a link to the Knowledge Base in all Communities
- B. Export the page and select it when creating a new page in all Communities
- C. Merge the Communities unto the Community that has the Knowledge Base
- D. Recreate the Knowledge Base page in all Communities
Answer: B
NEW QUESTION 104
Unauthenticated users are unable to see some articles on a Universal Containers Community. Universal Containers has articles associated to the Public Knowledge Base channel and Topics associated to the correct data categories.
How should the Salesforce Admin troubleshoot this issue?
- A. Check the Article type permissions on the Guest User profile.
- B. Create a Featured Topic in the Community Builder to display articles.
- C. Enable public access for the Community in Setup and the Guest User profile.
- D. Create a new data category specifically for Guest Users to display articles.
Answer: A
NEW QUESTION 105
Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?
- A. Select the Channel Manager as the running user for the dashboards.
- B. Select the \Run as logged in user option for the dashboards.
- C. Select the owner of the partner account as the running user for the dashboards.
- D. Select the Sales Executive as the running user for the dashboards.
Answer: D
NEW QUESTION 106
How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for distributors who manage their sales with the following requirements: Each distributor has multiple users. Users within the same distributor should be able to talk to each other. Users should not be able to talk with users from other distributors. Knowledge articles and other Community features should be the same for all distributors.
- A. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users.
- B. Create a Sharing set to share the users within a distributor in the Community. Allow discussions, keeping the OWD for Users as private
- C. Create Sharing groups to share users within a distributor. Allow discussions, keeping the OWD for Users as private.
- D. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility.
Answer: A
NEW QUESTION 107
Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?
- A. Upgrade the template to like latest version
- B. Refresh the Salesforce component list In Community Builder
- C. Enable Chatter for the one
- D. Un publish and republish the Napili template
Answer: C
NEW QUESTION 108
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
- A. Use the "My Cases' list view with compact layout, return five records, and disable public access.
- B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.
- C. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.
- D. Use the Case object with full layout, return five records, and use the "My Cases" list view.
Answer: D
NEW QUESTION 109
Your organisation wishes to create a Partner Community which has the potential very quickly grow in user count, how many users should you plan to limit your community to avoid performance degradation?
- A. 5,000,000
- B. 50,000,000
- C. 2,000,000
- D. 10,000,000
- E. 1,000,000
Answer: E
NEW QUESTION 110
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 111
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
- A. Install a Lightning Bolt template from the AppExchange.
- B. Build custom HTML pages according to Marketing specifications.
- C. Build Visualforce pages and apply custom CSS.
- D. Implement a custom theme for the Community.
Answer: C,D
NEW QUESTION 112
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Enable Live Agent in Community Settings.
- B. Configure Live Agent in the Salesforce org.
- C. Set up Live Agent in Community Management.
- D. Add a custom Live Agent Lightning component.
Answer: B,D
NEW QUESTION 113
Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile: * Users Profile has Read Access on the Invoice Object * Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
- B. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type:
Invoices.' - C. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- D. Verify that the Invoices tab is under the Selected tab in Community Management
Answer: C
NEW QUESTION 114
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A. Use a Community Moderation Rule
- B. Define Community Member Criteria
- C. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
- D. Leverage the Community Cloud Moderation API with APEX
Answer: B
NEW QUESTION 115
ESTION NO: 168
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Modify the hidden Community Lightning Component which is displayed when editing the community
- B. Upload a HTML static resource named Head Markup
- C. Community Builder >> Settings >> Advanced
- D. Community Manager >> Administration >> Settings
- E. Developer Console
Answer: C
NEW QUESTION 116
Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
Select one or more of the following:
- A. Create an object page
- B. Clone an object page
- C. Clone a standard page
- D. Create a standard page
Answer: D
Explanation:
Explanation
types will enforce username uniqueness across
NEW QUESTION 117
A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:
- A. Enable the Service Cloud features to be used in the Community, including knowledge and case
- B. Gather branding assets, including images and logo for the Community
- C. Add discussions on topics that car be published ir the Commit :y
- D. Configure a search for articles and discussions in the Community
- E. Create email templates for the community to be used in the Community
Answer: A,B,E
NEW QUESTION 118
Universal Containers (UC) is opening up its Salesforce Communities Public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the Topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate.
Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?
- A. Translation Workbench
- B. Content Targeting
- C. Community Builder
- D. Language Selector
Answer: D
NEW QUESTION 119
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Who should take the Community-Cloud-Consultant exam
Salesforce Community-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Community-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Community-Cloud-Consultant Exam then he should take this exam.
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