Certification Preparation for Administrator Exam: CRT-101 Exam
"Certification Preparation for Administrator Exam", also known as CRT-101 exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 250 Q&As to your CRT-101 Exam preparation. In the CRT-101 exam resources, you will cover every field and category in Salesforce Certified Administrator Certification helping to ready you for your successful Salesforce Certification.
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Who should take the Preparation for Administrator (CRT101)
Typical job roles of a Preparation for Administrator (CRT101) candidate may include:
- Pricing Manager
- IT
- Product Manager
- Implementation Consultant
- Sales Ops
- Technical Architect
- Services
Understanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Describe the highlights of Chatter like feed, gatherings, following, and security
- Describe the capacities of Salesforce Knowledge
- Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
- Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
- Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
- Describe the capacities of the Community application, including Ideas and Answers
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Salesforce CRT-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reports & Dashboards | - Dashboard components and analytics - Report types and filters |
| Topic 2: Data Management | - Data import, export, and cleansing - Data quality and duplicate management |
| Topic 3: Workflow & Process Automation | - Workflow rules and approval processes - Process Builder and Flow basics |
| Topic 4: Activity and Collaboration | - Chatter and collaboration tools - Tasks, events, and calendars |
| Topic 5: Standard and Custom Objects | - Object relationships and schema design - Fields, validation rules, and record types |
| Topic 6: Organization Setup | - Business hours, holidays, and fiscal year setup - Company settings and user interface configuration |
| Topic 7: Sales and Service Applications | - Service Cloud case management - Sales Cloud functionality |
| Topic 8: User Setup & Security | - Roles, permissions, and data access - Sharing settings and security model - User management and profiles |
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