Salesforce Certified Administrator: ADM-201 Exam
"Salesforce Certified Administrator", also known as ADM-201 exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 153 Q&As to your ADM-201 Exam preparation. In the ADM-201 exam resources, you will cover every field and category in Salesforce Certified Administrator Certification helping to ready you for your successful Salesforce Certification.
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Domain 4: Custom & Standard Objects (14%)
In the framework of this subject, the examinees need to have expertise in explaining the standard relationship model & object architecture; explaining how to design, delete, and configure fields & layouts on custom and standard objects, as well as understanding the results caused by deleting fields; defining how to design and assign record types, business processes, and page layouts, for standard and custom objects depending on a scenario.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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Domain 2: User Setup (7%)
This topic evaluates the applicants’ competency in defining the stages to set up and/or maintain a user (including resetting passwords, resolving locked user accounts, assigning licenses) as well as understanding the results caused by activating/deactivating or freezing a user.
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Access | 12% | - Login Hours and IP Ranges - Salesforce Shield - Field-Level Security - Object-Level Permissions - Record Access (OWD, Sharing Rules) |
| Topic 2: Activity Management and Chatter | 4% | - Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds |
| Topic 3: Standard and Custom Objects | 8% | - Roll-up Summary Fields - Custom Object Creation - Standard Object Overview - Object Relationships (Lookup, Master-Detail) |
| Topic 4: Organization Setup | 4% | - Company Information - Lightning Experience vs Classic - User Interface - Fiscal Year - Currency Management |
| Topic 5: User Setup | 8% | - Role Hierarchy - User Licenses - Profile Configuration - User Creation and Management - Permission Sets - Delegated Authentication |
| Topic 6: Data Management | 10% | - Data Quality Best Practices - Data Export - Data Import Wizard - Duplicate Rules and Matching Rules - Data Loader |
| Topic 7: Reports and Dashboards | 11% | - Joined Reports - Scheduling Reports - Summary Reports and Matrix Reports - Report Types - Report Builder - Dashboard Components |
| Topic 8: Service Cloud Applications | 10% | - Service Cloud Features - Omni-Channel - Web-to-Case and Email-to-Case - Service Contracts - Cases and Entitlements |
| Topic 9: Workflow and Process Automation | 17% | - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Process Builder - Workflow Rules - Flows (Screen Flows, Autolaunched Flows) - Approval Processes |
| Topic 10: Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Salesforce Mobile App Configuration - Lightning Experience Features |
| Topic 11: Sales Cloud Applications | 10% | - Sales Cloud Features - Forecasting - Account and Contact Management - Opportunity Management - Products, Price Books, and Quotes |
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