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The following will be asked from you in the SALESFORCE CRT-101 exam dumps:

• Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
• Describe the capacities of the Community application, including Ideas and Answers
• Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
• Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
• Describe the capacities of Salesforce Knowledge
• Describe the highlights of Chatter like feed, gatherings, following, and security

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Salesforce CRT-101 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

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