Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certification Exams
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Instant Download SAP : C_C4HCX
Check Updated on: Oct 01, 2026
No. of Questions: 82 Questions & Answers with Exam Engine
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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Extensibility | 25% | - Data flow and system connectivity - Extensibility options and best practices - SAP Business Technology Platform (BTP) integration - SAP Integration Suite |
| Topic 2: Project Delivery and Implementation | 15% | - Performance and scalability - Implementation lifecycle and planning - Solution deployment and operations |
| Topic 3: Intelligent Enterprise and Innovation | 10% | - Emerging technologies and roadmap - AI and automation in CX solutions |
| Topic 4: Customer Data and Governance | 15% | - Compliance and data privacy - Customer data management and identity - Data analytics and insights |
| Topic 5: Solution Architecture Fundamentals | 15% | - Customer Experience strategy and design - Architecture principles and methodologies |
| Topic 6: SAP Customer Experience Portfolio Overview | 20% | - SAP Commerce Cloud - SAP Marketing Cloud / Emarsys - SAP Sales Cloud - SAP Customer Data Cloud - SAP Service Cloud |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.
- A. Sales Quotes
- B. Contracts
- C. Leads
- D. Sales Orders
- E. Opportunities
Correct Answer: A,C,E 🗳️
When are product fields created in SAP Emarsys Customer Engagement?
- A. When new products are added to the inventory.
- B. When specific product packages or add-ons are enabled.
- C. When user accounts are registered.
- D. During the customer checkout process.
Correct Answer: B 🗳️
Which of the following SAP AI Services can be used to extend SAP applications?
Note: There are 3 correct answers to this question.
- A. Data Attribute Recommendation
- B. SAP Translation Hub
- C. Quotation Recommendation
- D. SAP Revenue Recognition
- E. Document Information Extraction
Correct Answer: A,C,E 🗳️
You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.
- A. The security settings are configured in the Cloud Portal.
- B. The images for the storefront are available in the Cloud Portal.
- C. The code is working properly locally and it has been pushed to the Git repository.
- D. The Git repository has been configured in the Cloud Portal.
- E. The product master data has already been loaded into SAP Commerce Cloud.
Correct Answer: A,C,D 🗳️
In which level of the SAP Business Technology Platform account do you manage your applications, services, and subscriptions?
- A. Subaccount
- B. Directory
- C. Org member
- D. Global account
Correct Answer: A 🗳️
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