Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?

• A. Add the appropriate activity properties to the Request Grid context in Mobility.
• B. Add the "Activity" property to the "Identify service request by" identifier context.
• C. Add the "Activity" property to the Request Grid context in Mobility.
• D. Add the appropriate activity properties to the "Identify service request by" identifier context.

Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the day when making automated assignments.
What two configurations are required to be in place to support this requirement?

• A. The resource type setting "Working time includes travel to first activity" must be selected.
• B. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.
• C. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
• D. Resource's Home Zone Center must be assigned for each weekday routing should assign that resource work.

Which two statements are true regarding OIC-OFSC integration?

• A. Using OIC to integrate OFSC with a customer's systems removes the need to develop custom middleware to integrate each system.
• B. Field mapping and process flows between OFSC and external systems can be accomplished through OIC's GUI.
• C. The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.
• D. The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.
• E. Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.

A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM.
They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required to meet this requirement?

• A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".
• B. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the
  "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".
• C. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"
• D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue