Oracle Field Service Cloud Service 2018 Implementation Essentials: 1z1-628 Exam

"Oracle Field Service Cloud Service 2018 Implementation Essentials", also known as 1z1-628 exam, is a Oracle Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 133 Q&As to your 1z1-628 Exam preparation. In the 1z1-628 exam resources, you will cover every field and category in Oracle Service Cloud Certification helping to ready you for your successful Oracle Certification.

  • Exam Code: 1z1-628
  • Exam Name: Oracle Field Service Cloud Service 2018 Implementation Essentials
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Service Cloud
  • Updated: Oct 30, 2026
  • No. of Questions: 133 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Oracle 1z1-628 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Field Service Cloud Service 2018 Implementation Essentials
Exam Number:1Z0-628
Exam Price:USD 245
Real Exam Qty:80
Exam Format:Multiple Choice
Certificate Validity Period:Oracle certification policy applicable at exam release date
Related Certifications:Oracle Field Service Cloud 2018 Certified Implementation Specialist
Available Languages:English
Passing Score:68%
Exam Duration:120 minutes
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE testing center or Oracle-authorized online proctored delivery (subject to Oracle policies at the time of exam availability).
Pre Condition:No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training.
Official Syllabus URL:https://education.oracle.com

Oracle 1z1-628 Exam Syllabus Topics:

SectionObjectives
Topic 1: Scheduling and Routing- Calendars and Capacity
  • 1. Resource calendars
  • 2. Capacity management
- Routing Plans
  • 1. Routing parameters
  • 2. Routing optimization
Topic 2: Business Rules and Automation- Notifications and Messaging
  • 1. Message scenarios
  • 2. Customer communications
- Business Rules
  • 1. Rule configuration
  • 2. Rule execution logic
Topic 3: Activity and Work Management- Work Skills and Work Zones
  • 1. Skill assignment
  • 2. Zone configuration
- Activities and Activity Types
  • 1. Activity properties
  • 2. Activity lifecycle
Topic 4: Integration and Administration- Integration Framework
  • 1. Inbound integrations
  • 2. Outbound integrations
- System Administration
  • 1. Configuration management
  • 2. Monitoring and troubleshooting
Topic 5: Core Configuration- Resources and Resource Types
  • 1. Resource hierarchy
  • 2. Resource properties
- Users and User Types
  • 1. Authentication and access control
  • 2. User configuration
Topic 6: Quota and Booking- Quota Management
  • 1. Quota configuration
  • 2. Capacity allocation
- Booking Management
  • 1. Time slot management
  • 2. Booking rules

Common Questions About Oracle Field Service Cloud Service 2018 Implementation Essentials

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1z1-628 requires 68% to pass, and the official exam fee is USD 245. Knowing both numbers early helps you plan your exam date and budget together.

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The 1z1-628 exam contains 80 questions within 120 minutes minutes. Rehearsing under the same time limit on the PrepAwayPDF engine builds the pacing habits you will need.

  • Business Rules and Automation ()
  • Core Configuration ()
  • Integration and Administration ()

Allocate your study hours in proportion to each topic's weight.

The package includes 133 practice questions for the 1z1-628 exam, all with verified answers and available in three formats.

No mandatory prerequisite exam. Oracle recommends hands-on Oracle Field Service Cloud implementation experience and related training.

Oracle Field Service Cloud Service 2018 Implementation Essentials Sample Questions:

Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

  • A. Deselect "work zone support" in the routing plan configuration screen for all routing plans.
  • B. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.
  • C. Create a single work zone with no work zone keys and assign it to all resources
  • D. Assign all work zones at the parent level in the Resource Tree.
  • E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

Which option correctly describes the Time Limit setting within a routing plan?

  • A. The Time Limit setting controls whether overtime is allowed for the routing plan.
  • B. A routing plan will be stopped once its runtime duration reaches the Time Limit.
  • C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
  • D. A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Which two are correct statements regarding Daily Extract file data configuration?

  • A. Daily Extract files cannot be set up to extract data from multiple data sets
  • B. All data sets can be configured to include custom properties and fields.
  • C. Customized data sets can be created for individual instances of OFSC.
  • D. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.
  • E. Data from a single data set can be configured to be extracted in any number of Daily Extract files
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).

Which two Resource Type roles offer the ability for routing to assign activities?

  • A. Vehicle
  • B. Bucket
  • C. Tool
  • D. Field Resource
  • E. Organization Unit
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?

  • A. the ability to set travel optimization goals based on current traffic data
  • B. the ability to set travel optimization goals either based on time or distance
  • C. the ability to set travel optimization goals based on predicted traffic data
  • D. the ability to set travel optimization goals either based on cost or resource utilization
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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