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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. Which best represents the recommended approach to use during a first meeting with a customer?

A) Start by showing a slide deck that covers every product you are selling
B) Bring in your entire development team to show how deep your coding skills are
C) Ask questions, not to just get an answer, but to get them talking about themselves and their business pains. Find the pain first, then apply the solution.
D) Immediately ask them how much they are willing to spend with you today

2. Which of the following is NOT a recommended method of getting potential new Notes and Domino business?

A) Throwing a dart at the wall to see who to target
B) Talk to your IBM Partner Representative to brainstorm and do some territory planning
C) Review the dormant account list -- customers who are paying their support subscription, but haven't done business with IBM or a Partner in some time
D) Review the lapsed account list - clients who did not renew Notes Domino support and subscription in the previous couple of years

3. Which of the following common phrases that you should be prepared to address are NOT likely to be heard when calling on existing Notes and Domino customers?

A) I'd like to pay more for software licenses, please.
B) Notes is too expensive and I don't see the value of it.
C) Didn't IBM just kill Lotus?
D) I have an old version of Notes and it's working fine.

4. Why is it important to discuss Cloud options with your customers?

A) It gives your sales team playful weather analogies to discuss
B) Cloud is trendy but won't last long
C) Cloud is important for large customers, but not for smaller ones
D) Every customer is thinking about Cloud and IBM provides many excellent Cloud and Hybrid solutions that you can sell

5. What is a key advantage to a hybrid deployment?

A) Allows the customer to move to the cloud at their own pace, as their business needs evolve
B) Hybrid has a very futuristic sound to it
C) Forces customers to choose cloud as an "all or nothing" choice
D) Restricts access to key business processes from mobile devices

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