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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. What is the value behind wireless hot-spots?

A) having a low data plan
B) ability to print from anywhere
C) easily set up and shares an Internet connection across WiFi-enabled devices
D) ability to hot capture a document on the spot

2. In an HP study it was shown that IT support staff can reduce the hours spent working on print drivers by as much as 50% and achieve what decrease in manpower to integrate printers?

A) 55%
B) 95%
C) 35%
D) 75%

3. What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?

A) HP has scanners capable of scanning 10,000 pages per day.
B) HP has Flow capabilities across the printing and scanner families.
C) HP has inkjet printers that offer half the cost and twice the speed of laser printers.
D) HP has MFP devices capable of scanning 10.000 pages per day.

4. How does HP recycle cartridges?

A) Where possible, HP tests every returned, empty ink cartridge to see if it can be refilled.
B) HP encourages customers to close the loop and decide if a cartridge should be discarded or refilled.
C) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled
plastics.
D) HP tests every returned, empty ink cartridge for potential sale to local refillers.

5. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP OfficeJet Printer
B) an HP MFP flow device
C) an HP LaserJet printer
D) an HP DesignJet printer

Solutions: