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HP Selling HP BSM Solutions Sample Questions:

1. Which discovery question would you ask to an IT executive to uncover a potential Application Performance Management pain point?

A) Do you have the ability to integrate fault, availability, performance, and configuration management?
B) How often do you update application revisions across your network?
C) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
D) Have you experienced customer satisfaction issues for accessing your applications?

2. Which key capability is provided by Operations Manager (i)?

A) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
B) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
C) supports Heads-up Display for multi-monitoring technology
D) provides a single pane of visibility for complex, virtualized, and cloud environments

3. Which discovery question would you ask to an IT executive to uncover a Systems Management pain point?

A) Do you have the ability to integrate fault, availability, performance, and configuration management?
B) How often do you update application revisions across your network?
C) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
D) Have you experienced customer satisfaction issues for accessing your applications?

4. Which customer challenge does BSM Systems management most specifically address?

A) inability to detect the root-cause of an application problem
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

5. What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A) Diagnostics Heads-up Display (DHUD)
B) Automated Service Ticketing System (ASTS)
C) Testing as a Service (TaaS)
D) Run-time Service Model (RTSM)

Solutions: