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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) Advanced
C) General
D) Log on

2. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) You need to buy additional licenses
B) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
C) All cards may not be seated correctly.
D) Embedded Voicemail is not running properly.

3. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A) 6
B) 3
C) 8
D) 4

4. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) An Uninterruptable Power Supply
B) Yellow 2 meter interconnect cables
C) An IP400 Rack Mounting Kit
D) A Standard 19" Rack

5. What does "IMAP support" mean in the IP Office UMS service?

A) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
B) A user can see/listen to voicemail messages via Web browser.
C) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
D) All messages are forwarded to a user e-mail account and deleted on their telephone.
E) A user can receive voicemail messages only using MS Outlook.

Solutions: