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Every day, our expert team checks the 78200X exam practice guide and adds new items as the exam evolves. At PrepAwayPDF, keeping the Avaya IP Office™ Platform Configuration and Maintenance bank current is a daily routine — and in 2026, every answer in it is expert-verified.
Avaya 78200X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Configuration and Maintenance Exam |
| Exam Number: | 78200X |
| Exam Format: | Multiple-choice, Scenario-based |
| Exam Price: | $125 USD |
| Real Exam Qty: | 66-67 |
| Related Certifications: | Avaya Certified Implementation Specialist - IP Office Platform (ACIS-7720) Avaya IP Office™ Platform Technical Associate Support (ASTA-3000) |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya IP Office Platform Configuration & Maintenance Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Exam Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or on-site at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: Hold ACIS-7720 or equivalent experience; no mandatory prerequisite |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22213 |
Avaya 78200X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System & User Configuration | 25% | - Endpoint configuration: digital, SIP, soft clients - Management interfaces: Manager, Web Manager, System Status Application - System settings, time, network and security - User, extension, group and call routing configuration |
| Topic 2: Application & Feature Configuration | 20% | - One-X Portal and unified communications - Voicemail Pro configuration - ARS, short codes, hunt groups and automated attendants |
| Topic 3: Installation & Implementation | 20% | - IP500 V2 hardware installation - IP Office Server Edition deployment - Initial system setup and configuration |
| Topic 4: Maintenance, Troubleshooting & Upgrades | 15% | - System monitoring, logs and diagnostics - Common issues and resolution procedures - Backup, restore and software updates |
| Topic 5: Platform Architecture & Requirements | 20% | - System sizing and requirements for customer scenarios - Platform versions, options and specifications - Licensing and activation |
The Avaya IP Office™ Platform Configuration and Maintenance Exam: Practical Answers
The 78200X exam is the official assessment behind the Avaya IP Office™ Platform Configuration and Maintenance certification from Avaya. In an age where technology skills need to be verifiable, a respected credential makes yours visible — it tells the market your abilities have been measured, not merely claimed. Earning it takes real preparation, and that preparation is exactly what our materials support.
Both. The 78200X test engine works offline once you have opened it online the first time — after that initial run, your connection is optional. The PDF edition goes further for paper learners: print all of the contents and annotate them into a personal workbook. Whichever of the three versions you prefer, the Avaya IP Office™ Platform Configuration and Maintenance content inside is the same daily-checked bank.
Plenty of them. PrepAwayPDF accepts a wide range of payment methods through a protected payment platform, so you can buy the Avaya IP Office™ Platform Configuration and Maintenance materials whichever way is most convenient for you. Every transaction is guarded at each step — convenience and security are both part of the checkout, not a trade-off between them.
Passing the 78200X exam requires 70%, and registration costs $125 USD. Focused preparation with verified answers is how you make that fee a one-time expense rather than a recurring one.
Registration for the 78200X exam runs through these official channels:
Pick a date that leaves room for steady practice — even a busy schedule can absorb short, regular sessions.
Avaya recommends these training resources for candidates:
Official training builds the framework; daily-checked practice questions with verified answers build the finishing skill. Use them together.
The official outline divides the 78200X exam into weighted domains, including:
- Installation & Implementation (20%)
- System & User Configuration (25%)
- Maintenance, Troubleshooting & Upgrades (15%)
The Avaya IP Office™ Platform Configuration and Maintenance bank at PrepAwayPDF is checked against these objectives every day, with new items added as the exam evolves.
The 78200X exam contains 66-67 questions with 90 minutes minutes to complete them. Timed practice under the same limit — online or offline — turns pacing into a habit before exam day.
Recommended: Hold ACIS-7720 or equivalent experience; no mandatory prerequisite
Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:
Which outcome can be prevented with a correctly configured multi-site SCN solution?
- A. oversubscribed VoiceMail storage
- B. tromboned calls
- C. oversubscribed VMPro ports
- D. compromised ACD routes
Correct Answer: C 🗳️
What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate?
- A. PRI
- B. SCN
- C. SIP
- D. RIPv2
Correct Answer: B 🗳️
Which two applications can you use to configure Users, Hunt Groups, and Incoming Call Routes? (Choose two.)
- A. Web Manager
- B. Web Manager Admin
- C. Manager
- D. WebLM
Correct Answer: A,C 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
The modems in fax machines have trouble with VoIP.
Which protocol is used to overcome this problem.
- A. X509
- B. T.38
- C. RTP Relay
- D. RFC 7832
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.
What does the registry key do?
- A. It registers ContactStore with IP Office.
- B. It stores the ContactStore License in the server running ContactStore.
- C. It tells ContactStore the location of the folder shared with Voicemail Pro.
- D. It provides read/write access to browser users.
Correct Answer: C 🗳️
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