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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. When a user has registered on Avaya IX Workplace Client, the following error message was displayed: VoIP Service Limited. VoIP service is currently available with limited service.
While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.
Where and how can this error be corrected?

A) In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
B) In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
C) In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.
D) In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.

2. From Release R8.0.1, which statement regarding Multimedia Messaging is true?

A) Its capability is provided by the Presence Services Snap-In.
B) It is installed on a Windows Server.
C) It is installed on a standalone Linux Server.
D) Its capability is provided by the Avaya Multimedia Messaging (AMM) Snap-In.

3. A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.
Which log is useful for locating web authentication problems?

A) CAS.log
B) catalina
C) OAMP.log
D) AADS.log

4. Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?

A) traceSM
B) Post-Install Verification tool
C) User Diagnostics tool
D) AADSInstallStatus.sh script

5. Users are unable to access Avaya Equinox Conferencing for Web from the public network. One user said that when trying to access the Unified Portal, they received the following error message:
HTTP Request Sent to HTTPS Port. What is causing this problem?

A) Avaya Aura Web Gateway (AAWG) has been configured to block HTTPS.
B) In ASBCE "Rewrite URL", in the Reverse Proxy, is disabled.
C) In ASBCE the "Rewrite URL" information, in the Reverse Proxy, is mis-configured for HTTP.
D) Avaya Aura Web Gateway (AAWG) has been configured to block HTTP.

Solutions: