Practice Test for 700-805 Certification Real 2026 Mock Exam
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NEW QUESTION # 11
Which licensing model is the most complex for a customer to manage?
- A. Enterprise agreement
- B. Subscription
- C. Managed service agreement
- D. A La Carte
Answer: D
Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
References: 1: Cisco Software Licensing Guide - Cisco
NEW QUESTION # 12
How does Cisco define AT R?
- A. Contracts/subscriptions that have attrition terms revoked.
- B. ATR is the sum of RR and iARR, minus the attrition rate.
- C. Contracts/subscriptions that are available to renew.
- D. Any customer agreement where attrition has been an issue.
Answer: C
NEW QUESTION # 13
Which licensing model is the most complex for a customer to manage?
- A. Enterprise agreement
- B. Subscription
- C. Managed service agreement
- D. A La Carte
Answer: C
NEW QUESTION # 14
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. Tetration
- B. Stealth watch
- C. Meraki
- D. App Dynamics
Answer: B
Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
* Detecting and responding to advanced threats across their network
* Gaining visibility and control over their network traffic and activity
* Improving their network performance, security, and compliance
References: 2: Cisco Stealthwatch - Cisco
NEW QUESTION # 15
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1000 and $1000
- B. $1000 and $3000
- C. $1100 and $3300
- D. $3000 and $3000
Answer: B
NEW QUESTION # 16
Which steps to develop a renewal quote are valid?
- A. Position the new technology, create a Quote, Order the Quote.
- B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- D. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
Answer: D
NEW QUESTION # 17
Which group of products are enterprise networking products?
- A. Salesforce,Box,AWS
- B. Routing,Switching,Access Points
- C. WAN,LAN,Wireless
- D. Iwan,Viptela,Meraki
Answer: D
NEW QUESTION # 18
What is the primary measurement of success for a Renewals Manager?
- A. iARR rate
- B. upsell percentage
- C. renewal success rate
- D. percentage of contracts closed
Answer: B
NEW QUESTION # 19
Which service offering assists the customer in preparing for emerging industry trends?
- A. Trending Technical
- B. Managed
- C. Advisory
- D. Training
Answer: C
NEW QUESTION # 20
Which support should a Renewals Manager expect from the Customer Success Manager?
- A. communicate discounts on services and software
- B. communicate new greenfield opportunities
- C. communicate the closure of contracts
- D. communicate customer's perceived value and highlight potential barriers
Answer: D
NEW QUESTION # 21
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
- A. validate the customer's business needs
- B. explore up sell opportunities
- C. lock in revenue streams through co-termination
- D. focus on benefits
Answer: B
Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
* Discussing changes in the network and identifying any uncovered additions to the network
* Recommending new or upgraded products or services that can enhance customer value and outcomes
* Aligning with the account team on the up sell value proposition and proposal
NEW QUESTION # 22
What is the primary customer value of the Cisco Services Portfolio?
- A. Services packages tailored to specific customer needs
- B. On-call, 24/7 service technicians at all levels
- C. Customers can develop their own service offerings
- D. Services priced based on usage
Answer: A
Explanation:
The primary customer value of the Cisco Services Portfolio is that it offers services packages tailored to specific customer needs. The Cisco Services Portfolio is a comprehensive set of services that help customers achieve their IT vision and strategy, optimize their IT operations, and accelerate their business outcomes. The Cisco Services Portfolio includes four types of services: Support, Advisory, Optimization, and Training. Each type of service provides different levels of value and benefits to customers, depending on their needs and goals. Customers can choose the services that best suit their situation, budget, and expectations, and customize them to their specific use cases and scenarios. The Cisco Services Portfolio enables customers to get the most out of their Cisco products and solutions, as well as address their challenges and opportunities in a flexible and effective way.
NEW QUESTION # 23
What is the primary measurement of success for a Renewals Manager?
- A. Renewal success rate
- B. Percentage of contracts closed
- C. Iarr rate
- D. Upsell percentage
Answer: A
NEW QUESTION # 24
Who do renewals managers (rms) work with?
- A. Rms work with pre-sales engineers and build customer solutions.
- B. Rms work with account managers to drive ongoing revenue risk assessments and plays.
- C. Rms work by themselves to develop a high level view customer requirements and objectives.
- D. Rms work with service delivery teams and monitor engagements.
Answer: B
NEW QUESTION # 25
What is the future state goal of licensing at Cisco?
- A. Right to use
- B. Smart License
- C. Standby License
- D. Classic PAK
Answer: B
NEW QUESTION # 26
Which critical task must be performed during the Qualification phase?
- A. validate customer inventory
- B. quote delivery
- C. develop a Success Plan
- D. Renewal Plan development
Answer: A
Explanation:
According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:
* Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items
* Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities
* Updating the ATR report with any changes or corrections
NEW QUESTION # 27
What support should an RM take from the CSM?
- A. Oversee the closure of contracts.
- B. Communicate new greenfield opportunities.
- C. Book customer-service briefings.
- D. Communicate value and the impact of Cisco solutions.
Answer: D
NEW QUESTION # 28
Which group of products are enterprise networking products?
- A. Salesforce, Box, AWS
- B. Routing, Switching, Access Points
- C. WAN, LAN, Wireless
- D. iWAN, Viptela, Meraki
Answer: B
NEW QUESTION # 29
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. There are no open incidents 30 days before renewal dates.
- B. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
- C. The health index of a customer is over expected targets with no red flags.
- D. Customer is willing to subscribe to a recommendation case to be publicly communicated.
Answer: B
Explanation:
This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.
NEW QUESTION # 30
A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?
- A. $1000
- B. $3000
- C. $ 3300
- D. $100
Answer: B
NEW QUESTION # 31
Which three financial metrics are critical in renewing subscriptions?(Choose three)?
- A. Annual recurring revenue
- B. Renewal rate
- C. Training costs
- D. Close rate
- E. Net new sales
Answer: A,B,C
NEW QUESTION # 32
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