[May-2025] Latest Financial-Services-Cloud Exam Dumps for Pass Guaranteed [Q62-Q86]

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[May-2025] Latest Financial-Services-Cloud Exam Dumps for Pass Guaranteed

Reliable Accredited Professional Financial-Services-Cloud Dumps PDF May 11, 2025 Recently Updated Questions


To become a Salesforce Financial Services Cloud Accredited Professional, candidates must pass the FSC Accredited Professional Exam. Financial-Services-Cloud exam consists of multiple-choice questions and covers a wide range of topics related to the Salesforce Financial Services Cloud platform. Salesforce Financial Services Cloud (FSC) Accredited Professional certification is an industry-recognized credential that demonstrates a professional's expertise in the financial services industry and their ability to leverage Salesforce technology to enhance business operations.


Salesforce Financial-Services-Cloud (FSC) Accredited Professional Certification Exam is a valuable certification for professionals working in the financial services industry. It validates your skills and knowledge in using Salesforce to manage client relationships, financial accounts and transactions, and compliance and security. By obtaining this certification, you can improve your career prospects and demonstrate your commitment to staying up-to-date with the latest industry trends.

 

NEW QUESTION # 62
The Salesforce Admin at Lake Tahoe Bank considering implementing Financial Services Cloud. What is the best way for the Admin to access a Financial Services pre-configured org, including data and the right licenses, to learn about the product?

  • A. Request a 30-day Financial Services Cloud trial org
  • B. Spin up a Salesforce sandbox org.
  • C. Purchase one license of Financial Services Cloud and install it in a production org.
  • D. Request a Salesforce developer org.

Answer: A

Explanation:
Explanation
The best way for the Admin to access a Financial Services Cloud pre-configured org, including data and the right licenses, to learn about the product is to request a 30-day Financial Services Cloud trial org. You can sign up for the 30-day trial using this form 4. You get preconfigured and preloaded sample data so you can start playing around in your new org right away. Once you're done testing it out, you can transition your trial org to a production org with the help of your account executive or solution engineer. Verified References: : Trailhead Module 5


NEW QUESTION # 63
Which feature license can be assigned to a user record in Salesforce (2 answers)

  • A. Knowledge user
  • B. Service cloud user
  • C. Opportunity user
  • D. Console user

Answer: A,B


NEW QUESTION # 64
Which is a feature of Chatter? (3 answers)

  • A. Feeds
  • B. Recommendations
  • C. Notes
  • D. Bookmarks
  • E. Events

Answer: A,B,C


NEW QUESTION # 65
A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulations when customers contact the bank.
Which two features should a consultant leverage to design this business process?

  • A. Omni Studio
  • B. Screen Flows
  • C. Process Builder
  • D. Discovery Framework

Answer: B,C

Explanation:
Explanation
Process Builder and Screen Flows are two features that can be used to design a business process for identity verification. Process Builder is a tool that allows you to automate business processes by creating workflows that trigger actions based on certain criteria. Screen Flows are a type of flow that guide users through a series of screens to collect and update data. You can use Process Builder to launch a Screen Flow when a customer contacts the bank, and use the Screen Flow to capture and verify the customer's identity information.
References: [Process Automation], [Screen Flows]


NEW QUESTION # 66
A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. The agent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer.
Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?

  • A. DataRaptor
  • B. Calculation Procedure
  • C. OmniStudio Action Document Generation
  • D. Integration Procedure

Answer: A,C

Explanation:
The following OmniStudio tools should be recommended to generate the prefilled PDF:
OmniStudio Action Document Generation, which is a tool that allows users to create documents from templates and data sources using OmniScripts and Integration Procedures. By using OmniStudio Action Document Generation, the consultant can create a document template with placeholders for the contact and address information and generate a PDF file from it using an OmniScript.
DataRaptor, which is a tool that allows users to extract and transform data from Salesforce or external systems using Integration Procedures. By using DataRaptor, the consultant can create a data source that retrieves the contact and address information from Salesforce and maps it to the document template placeholders.


NEW QUESTION # 67
Lake Tahoe Bank is migrating customer records from the Individual Model to Person Accounts. Which three steps should a Data Architect take to ensure a successful migration?

  • A. Log a case with Salesforce to perform the conversion from the indrvkJual Model to Person Accounts.
  • B. Ensure Person Accounts is enabled on the org
  • C. Use a CSV field to map PersonRecordTypeld to the Person Account RecoroTypeld and use Data Loader to update Client Records
  • D. Enable 'Individual to Person Account Migration' in Custom Settings.
  • E. Configure your Person Account record types m the Indrvidual Record Type Mapper.

Answer: B,C,E


NEW QUESTION # 68
Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?

  • A. To enable users to see the ARC, you will need to add the component for ARC to the page layout.
  • B. ARC is certified to work with Person Accounts and Individual Accounts.
  • C. The Salesforce Admin has to create a permission set for granting access to the ARC - FSC Lightning component.
  • D. ARC displays up to 5 related lists that have a configured compact layout.
  • E. The Association Type picklist controls the account-account relationship that display in the ARC.

Answer: A,D,E

Explanation:
The following statements are correct about the Actionable Relationship Center Manager (ARC):
To enable users to see the ARC, you will need to add the component for ARC to the page layout. The ARC is a Lightning component that can be added to any Lightning page that supports components, such as record pages, app pages, or Home pages. You can use the Lightning App Builder to drag and drop the ARC component to the desired location on the page layout.
ARC displays up to 5 related lists that have a configured compact layout. The ARC shows a graphical representation of the account-account relationships for a selected record, as well as related lists of other records that are associated with the account, such as contacts, financial accounts, or opportunities. The ARC can display up to 5 related lists at a time, and each related list must have a compact layout configured to show relevant fields.
The Association Type picklist controls the account-account relationship that display in the ARC. The Association Type picklist is a field on the Account Relationship object that defines the type of relationship between two accounts, such as Household Member, Business Owner, Trustee, or Friend. The ARC uses this field to filter and display the account-account relationships for a selected record. You can customize this picklist to add or remove values according to your business needs. Verified Reference: : Salesforce Help Article 3 : Salesforce Help Article 4 : Salesforce Help Article 5


NEW QUESTION # 69
What Report functionality would you use in order to quickly categorize report records without creating a formula or a custom field?

  • A. Schedule
  • B. Matrix Report
  • C. Bucketing
  • D. Joined Report
  • E. Export

Answer: C


NEW QUESTION # 70
Lake Tahoe Bank allows more than two owners on Financial Accounts. The Salesforce Admin wants to make sure that balances are rolled up to all joint owner's primary Households. Which 2 options does the Salesforce Admin have to accomplish this?

  • A. Enable all RBL (Rollup By Lookup) rules to ensure the balances are rolled up to the household level.
  • B. Enable the 'Enable Rollup Summary' in custom settings
  • C. Create custom RBL (Rollup By Lookup) rules to rollup the joint owner balances.
  • D. Enable RBL (Rollup By Lookup) rules that rollup balances using Financial Account Role for joint owners.
  • E. Disable RBL (Rollup By Lookup) rules that rollup balances using joint owner on Financial Account.

Answer: C,D

Explanation:
Rollup By Lookup (RBL) is a feature in Financial Services Cloud that allows you to display summary calculations of financial account information, such as balances, market values, and cost bases. You can use RBL to roll up financial data to all joint owners' primary households by doing the following:
Create custom RBL rules to rollup the joint owner balances using the Joint Owner field on the Financial Account object.
Enable RBL rules that rollup balances using Financial Account Role for joint owners using the Account Role field on the Account Contact Relationship object. Verified Reference: : Salesforce Financial Services Cloud Implementation Guide, page 75.


NEW QUESTION # 71
Cumulus Cloud Bank, a major financial services provider, has engaged Salesforce Professional Services to transform its operations with Financial Services Cloud (FSC). The Addams family are wealth management clients with the following relationships:
* The wife and her husband are part of the Addams Household.
The wife is the primary member, and together the couple run the Addams Charitable Trust.
* The wife is also part of the Symonds Household with her father as the primary member. Which tool should the Salesforce FSC consultant recommend so a wealth manager could make sense of this complex data to provide impeccable service to the Addams family and discover new business opportunities?

  • A. Data Visualization with Marketing Cloud Intelligence
  • B. Financial Services Cloud Einstein
  • C. Data Filtering and Sorting in Tableau Desktop
  • D. Actionable Relationship Center (ARC), an advanced visualization engine

Answer: D

Explanation:
Explanation
Actionable Relationship Center (ARC) is a tool that a Salesforce FSC consultant can recommend to a wealth manager who needs to make sense of complex client relationships and discover new business opportunities. ARC is an advanced visualization engine that provides a holistic view of customers and their relationships with actionable insights, all in one place5. ARC helps users understand relationships among people and businesses by presenting them in interactive components, such as graphs, cards, lists, and filters6. ARC also allows users to perform actions on the customer data, such as creating tasks, sending emails, or updating records7.
References:
Actionable Relationship Center (ARC)
Get Started with Actionable Relationship Center
Work with Actionable Relationship Center


NEW QUESTION # 72
The Actionable Relationship Center (ARC) is using the Association Type picklist to control the account-account relationships. Which three of the following names are Association Type picklist field values?

  • A. Family
  • B. Trust
  • C. Member
  • D. Peer
  • E. Group

Answer: A,B,D

Explanation:
The following names are Association Type picklist field values:
Trust, which is a value that indicates that the accounts are related through a trust relationship.
Family, which is a value that indicates that the accounts are related through a family relationship.
Peer, which is a value that indicates that the accounts are related through a peer relationship.


NEW QUESTION # 73
The Actionable Relationship Center (ARC) is using the Association Type picklist to control the account-account relationships. Which three of the following names are Association Type picklist field values?

  • A. Group
  • B. Member
  • C. Family
  • D. Peer
  • E. Trust

Answer: A,B,D


NEW QUESTION # 74
Which 3 out of the box capabilities come with Financial Services Cloud Lead & Referral Management?

  • A. Referral Conversion
  • B. Round Robin Referral Routing
  • C. Referral Automated Approvals
  • D. Assigning a Referral
  • E. Accepting a Referral

Answer: A,D,E


NEW QUESTION # 75
In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?

  • A. Account currency must match org default currency.
  • B. User's locale and language must match user's currency.
  • C. User currency must match org default currency.
  • D. User's locale must match user's currency.

Answer: D

Explanation:
The criteria for commas and symbols to be displayed correctly on the Financial Account Summary component is that user's locale must match user's currency. The locale is a setting that determines how dates, times, numbers, and currencies are formatted and displayed for a user. The currency is a setting that determines how monetary amounts are formatted and displayed for a user. By matching the user's locale with their currency, FSC can ensure that commas and symbols are displayed correctly on the Financial Account Summary component according to the user's preferences and expectations


NEW QUESTION # 76
What feature does a Salesforce Administrator need to enable so users can see all the referrals for the members of a group?

  • A. Referrals Rollups
  • B. Group Member Referrals
  • C. Referral Scoring
  • D. Referral Group Process Builder

Answer: A


NEW QUESTION # 77
Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?

  • A. RBL rules do not require a lot of processing power.
  • B. Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
  • C. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
  • D. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
  • E. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels

Answer: B,D,E


NEW QUESTION # 78
Which information can you find under the Relationships Tab? - (Check the 3 that apply)

  • A. Primary household Information, including the members of the household and how the household is related to other groups.
  • B. Summary information about Total Financial Accounts. This includes total assets under management at your firm, the Category (i.e. Platinum.), client interactions, including the last interaction and the next interaction scheduled in the future.
  • C. Related accounts - accounts not directly included in the primary household.
  • D. Related contacts that play a role in the the financial world of client (i.e a family lawyer)

Answer: A


NEW QUESTION # 79
Financial Advisors can create a financial goal to track a client's progress toward major purchases, retirement savings, or other life goals. Which statements are correct?

  • A. You can associate a goal with a specific financial account.
  • B. Financial Goals require the Financial Goals permission set to be visible to a user.
  • C. You can only create savings-oriented goals.
  • D. You can't create a goal for paying down a debt.

Answer: C,D


NEW QUESTION # 80
A financial services company needs to capture a new type of referral that has different required fields than what is currently configured in the org.
Which three steps should the administrator take to configure Financial Services Cloud correctly based on the scenario?

  • A. Assign the record type to users.
  • B. Create a custom Referral object.
  • C. Create a new record type Referral' on the Lead object.
  • D. Create a new referral record type mapper record.
  • E. Update the lead page layout.

Answer: A,C,E

Explanation:
The following steps should be taken by the administrator to configure Financial Services Cloud correctly based on the scenario:
Assign the record type to users. You need to assign the new record type to the user profiles or permission sets that need to create or access referrals of that type. You can assign record types by going to Setup > Profiles > Object Settings > Leads > Record Types or Setup > Permission Sets > Object Settings > Leads > Record Types.
Create a new record type Referral' on the Lead object. You need to create a new record type on the Lead object and name it Referral. You can use this record type to distinguish referrals from other types of leads and apply different page layouts, business processes, or validation rules for referrals.
Update the lead page layout. You need to update the page layout for the Referral record type and add or remove fields according to the requirements. You can also make some fields required or read-only on the page layout level. You can edit page layouts by going to Setup > Object Manager > Lead > Page Layouts. Verified Reference: : Salesforce Help Article 3 : Salesforce Help Article [4] : Salesforce Help Article [5]


NEW QUESTION # 81
A client has called their Financial Advisor to open an Education Savings Account for their first child. What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information?

  • A. Create a case and include the target Savings amount for the Education Savings Account and relate the case to the child's Person Account.
  • B. Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account
  • C. Create a Life Event for the birth of the child and a Referral for the Education Savings Account
  • D. Create a Referral for the Banker for an Education Savings Account
  • E. Create two Life Events, one for the birth of the child and one for the Education Savings Account.

Answer: B,C

Explanation:
Explanation
The following steps should be taken by the Financial Advisor in Financial Services Cloud App to capture the information about opening an Education Savings Account for their client's first child:
Create a Life Event for the birth of the child and a Referral for the Education Savings Account. A Life Event is a construct in Financial Services Cloud that allows you to track significant events in your client's life that may affect their financial needs or goals. You can use Life Events to create a record for the birth of the child and link it to the client's account. A Referral is a construct in Financial Services Cloud that allows you to capture a customer need or interest and assign it to another advisor or line of business. You can use Referrals to create a record for the Education Savings Account and route it to the appropriate banker.
Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account. A Financial Goal is a construct in Financial Services Cloud that allows you to track your client's financial objectives and measure their progress towards achieving them. You can use Financial Goals to create a record for the Education Savings Account and associate it with the client's account and financial accounts. Verified References: : Salesforce Financial Services Cloud User Guide, page 29. : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page
33.


NEW QUESTION # 82
What is a key step in identifying different business processes and outlining encompassing system flows based on the existing environment when setting up Salesforce Financial Services Cloud (FSC)?

  • A. Importing the customer's existing data into Salesforce FSC without any modifications
  • B. Implementing a generic, one-size-fits-all solution for all customers
  • C. Conducting a gap analysis between the customer's current processes and Salesforce FSC capabilities
  • D. Creating a new Salesforce instance from scratch for the customer

Answer: C

Explanation:
Explanation
A gap analysis is a key step in identifying different business processes and outlining encompassing system flows based on the existing environment when setting up Salesforce Financial Services Cloud (FSC). A gap analysis is a method of comparing the current state of a system or process with the desired future state and identifying the gaps or differences between them. By conducting a gap analysis, a consultant can understand the customer's pain points, requirements, and expectations and design a solution that leverages the best practices and features of Salesforce FSC.
References:
Gap Analysis
Salesforce Financial Services Cloud Implementation Guide


NEW QUESTION # 83
Which of these 3 objects are part of the FSC Data Model? (3 correct answers)

  • A. Sales & Service objects
  • B. FSC packaged objects
  • C. Action Plan objects
  • D. Marketing Cloud objects
  • E. FSC standard objects

Answer: A,B,E


NEW QUESTION # 84
Lake Tahoe Bank is evaluating Financial Services Cloud to help them deliver a customer-centric view. They currently have a heavily customized Salesforce implementation with a product-centric design. Lake Tahoe Bank wants to make sure planned changes have a minimal impact on users during implementation. What is the recommended approach for implementing Financial Services Cloud at Lake Tahoe Bank?

  • A. Implement Financial Service Cloud in the existing org's Sandbox and then deploy to production org to mitigate the end-user impact
  • B. Implement Financial Service Cloud in a new org (Green Field) and redesign business capabilities in Ihe new org.
  • C. Implement Financial Service Cloud in the existing org (Brow Field).
  • D. Implement Financial Service Cloud in a Trial org and convert the Trial org to production org.

Answer: B

Explanation:
Explanation
The recommended approach for implementing Financial Services Cloud at Lake Tahoe Bank is to implement Financial Service Cloud in a new org (Green Field) and redesign business capabilities in the new org. This approach allows Lake Tahoe Bank to leverage the best practices and features of Financial Services Cloud without being constrained by their existing customizations and data model. It also minimizes the impact on users during implementation, as they can continue to use their current system until the new org is ready to go live. A green field implementation requires careful planning, data migration, and change management, but it can result in a more efficient and customer-centric solution. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 8.


NEW QUESTION # 85
To access Financial Services Cloud Lightning Components "My Domain" must be enabled. How does the System Admin accomplish this?

  • A. Open a case with Salesforce Support
  • B. Register a subdomam using the My Domain wizard and then deploy it
  • C. Enable Communities
  • D. Go to Custom Settings and edit the Industries Settings

Answer: B


NEW QUESTION # 86
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