[Jan 20, 2026] Pass Salesforce Administrator Salesforce-Certified-Administrator Exam With 248 Questions
Ultimate Guide to Prepare Free Salesforce Salesforce-Certified-Administrator Exam Questions and Answer
NEW QUESTION # 129
Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?
- A. Change the Opportunity stage field to read only on the page layout.
- B. Modify the Opportunity stage a dependent picklist to the Lead source field.
- C. Make Lead Source a dependent picklist to the Opportunity stage field.
- D. Configure a validation rule requiring Lead Source when the stage is set to closed won.
Answer: D
Explanation:
Explanation
Validation rules allow you to enforce data quality by preventing users from saving records that do not meet certain criteria.
References: https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 130
The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?
- A. Validation Rule
- B. Assignment Rule
- C. Field-Level Security
- D. Approval Process
Answer: A
Explanation:
Explanation
Validation rules allow you to prevent users from changing an opportunity close date to a date in the past.
References: https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 131
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?
- A. Configure Forecasting support.
- B. Create a custom field on Opportunity.
- C. Make the field editable on page layouts
- D. Define a new Stage picklist value.
Answer: C
Explanation:
Explanation
Probability is a standard percentage field on the Opportunity object that indicates how likely an opportunity will close successfully. It is automatically calculated based on the opportunity stage unless you make it editable on page layouts. To allow sales reps to change the probability field value of their opportunities, you need to make the field editable on page layouts. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5
NEW QUESTION # 132
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers
- A. Check edition compatibility.
- B. Test Drive in a production org.
- C. Download into a Trailhead Playground.
- D. Install in a sandbox.
Answer: C,D
NEW QUESTION # 133
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?
- A. The field needs to be re-added to reports.
- B. The field history will remain deleted.
- C. The field needs to be re-added to page Layouts.
- D. The field needs to be restored from the recycle bin.
Answer: A
NEW QUESTION # 134
Executives at Cloud Kicks have reported that their dashboards are showing inaccurate dat a. The administrator has discovered been changing the source reports.
Which two actions should the administrator take to preserve the integrity of the source reports?
Choose 2 answers
- A. Move the dashboard reports to the view-only folder.
- B. Change the dashboard to be a dynamic dashboard
- C. Create a new report folder with viewer access.
- D. Move the dashboard to the user's private folder.
Answer: A,C
NEW QUESTION # 135
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers
- A. Global Picklist
- B. Multi-Select Picklist
- C. Custom Picklist
- D. Dependent Picklist
Answer: C,D
Explanation:
Explanation
A dependent picklist and a custom picklist are the two features that can be used to fulfill the requirement. A global picklist and a multi-select picklist are not features that can be used to fulfill the requirement.
Here is a more detailed explanation of why A and B are the correct answers:
A: Dependent Picklist
A dependent picklist is a picklist whose values are dependent on the value selected in another picklist. This is useful for ensuring that only valid values are selected for a field. In this case, the administrator can create a dependent picklist for the category field on accounts and cases, with the values for the picklist being dependent on the record type selected. This will ensure that only the relevant picklist values are available for selection based on the record type selected.
For example, the administrator could create a dependent picklist for the category field on accounts and cases with the following values:
Record Type: New Account
Picklist Values: Residential, Commercial
Record Type: Existing Account
Picklist Values: Renewal, Upsell, Cross-sell
This would ensure that only the relevant picklist values are available for selection when creating a new account or an existing account.
B: Custom Picklist
A custom picklist is a picklist that is created by the administrator. This is useful for creating picklists with values that are specific to the organization's needs. In this case, the administrator can create a custom picklist for the category field on accounts and cases, with the values for the picklist being specific to the organization's needs. This will ensure that the picklist values are relevant to the organization and its customers.
For example, the administrator could create a custom picklist for the category field on accounts and cases with the following values:
Picklist Values: Residential, Commercial, Land, Multi-Family
This would ensure that the picklist values are relevant to the organization and its customers.
NEW QUESTION # 136
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A. Create a workflow role to update the Event Date Field.
- B. Create a campaign for agents to request event dates.
- C. Create a sharing rule so that other agents can view events.
- D. Create an approval process on the Campaign object.
Answer: D
Explanation:
Explanation
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actions such as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
NEW QUESTION # 137
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers
- A. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
- B. IP address restrictions are set on the profile or globally for the org.
- C. Single sign-on will allow users to log in from anywhere.
- D. Users can change their password to avoid login IP restrictions.
Answer: A,B
NEW QUESTION # 138
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
- A. Auto launched Flow
- B. Email Alert
- C. Chatter Post
- D. Field Update
Answer: B,D
NEW QUESTION # 139
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers
- A. Approval Process
- B. Email Alert Action
- C. Quick Action
- D. Outbound Message
Answer: A,C
Explanation:
Explanation
Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.
References: https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.quick_actions_overview.htm&type=5
NEW QUESTION # 140
An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?
- A. Enable multi factor authentication
- B. Disable TLS requirements for sessions.
- C. Customize organization wide default
- D. Enable caching and autocomplete on login page
Answer: A
NEW QUESTION # 141
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?
- A. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders
- B. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders
- C. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- D. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
Answer: A
Explanation:
Explanation
To update the shipping address on selected orders associated with an account when the shipping address is changed on the account, the administrator should create a screen flow on the account page that lets the reps choose which orders they want to update with the new address. This will give them more control and flexibility over which orders are affected by the change. An autolaunched flow on either object will not allow reps to select specific orders, and may cause unwanted updates or errors. A screen flow on the order page will not be able toupdate multiple orders at once.
References:https://help.salesforce.com/s/articleView?id=sf.flow_build_screen.htm&type=5
NEW QUESTION # 142
The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?
- A. Before Save Flow
- B. Screen Flow
- C. Scheduled Flow
- D. Quick Action Flow
Answer: A
NEW QUESTION # 143
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?
- A. Update the dashboard to folder settings to manager for the sales reps role.
- B. Build individual dashboards for profiles that need to see the enterprise results.
- C. Create a dashboard with the running User set as someone who can see all Opportunities
- D. Add a filter to the dashboard to filter the opportunities by owner role.
Answer: C
Explanation:
Explanation
Creating a dashboard with the running user set as someone who can see all opportunities is a way to create an enterprise-wide dashboard of all open opportunities in the pipeline without changing any sharing settings. The running user determines what data is displayed on the dashboard based on their access level and permissions; if the running user can see all opportunities, then the dashboard will show all opportunities regardless of who views it. Updating the dashboard folder settings to manager for the sales reps role does not create an enterprise-wide dashboard; it only controls who can access the dashboard folder, not what data is displayed on the dashboard. Adding a filter to the dashboard to filter the opportunities by owner role does not create an enterprise-wide dashboard either; it only shows opportunities owned by users in certain roles, not all opportunities. Building individual dashboards for profiles that need to see the enterprise results is not a feasible solution; it would require creating multiple dashboards for different profiles and maintaining them separately, which is inefficient and redundant. References:
https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
NEW QUESTION # 144
The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.
Which functionality is preventing the field type from being changed?
- A. Formula fields
- B. Record types
- C. Visualforce
- D. Javascript
Answer: A
Explanation:
Explanation
Formula fields are types of fieldsthat calculate a value based on an expression or formula that references other fields or constants. Formula fields prevent administrators from changing their field type once they are created because they may be referenced by other functionalities such as reports, validation rules, workflow rules, etc., that depend on their data type and value. If a formula field is referenced by other functionalities, then changing its field type may cause errors or unexpected results.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5
NEW QUESTION # 145
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process?
Choose 2 answers
- A. Create a simplified Opportunity page layout.
- B. Configure an auto launched flow for Opportunity editing.
- C. Use a Kanban list view for Opportunity.
- D. Add a path for stage to the opportunity record page.
Answer: B,C
NEW QUESTION # 146
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an administrator ensure this requirement?
- A. Define an approval process for the child.
- B. Require the field on the record type.
- C. Create a Process Builder to set the field.
- D. Make the field universally required.
Answer: A
NEW QUESTION # 147
AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.
What should AWC use to track Contacts?
- A. Enable Contacts to multiple Accounts.
- B. Create a Junction object to track many-to-many relationship.
- C. Use a partner community to track the Contacts.
- D. Create a new Contact record for each agency.
Answer: A
Explanation:
Explanation
Contacts to multiple accounts is a feature that allows you to associate a single contact with multiple accounts, both business and person accounts. This way, you can maintain the historical accuracy of the contact record without creating duplicate records for each account. References:
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5
NEW QUESTION # 148
Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?
- A. Create a master-detail lookup.
- B. Create an indirect lookup
- C. Create a hierarchical lookup
- D. Create an encrypted lookup
Answer: A
Explanation:
Explanation
Master-detail lookup is a type ofrelationship field that can be used to create a relationship between Account and Shoe and prevent orphaned Shoe records. Master-detail lookup establishes a parent-child relationship between two objects, where the parent record controls certain behaviors ofthe child record, such as security, ownership, and deletion. If the parent record is deleted, all the child records are deleted as well.
References:https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
NEW QUESTION # 149
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an administrator support this request?
- A. Add Formula Fields to track Stages on each Opportunity.
- B. Run the Opportunity Stage Duration report.
- C. Refresh weekly reporting snapshots for Closed Opportunities.
- D. Use process builder to capture the daily average on each opportunity.
Answer: B
Explanation:
Explanation
The Opportunity Stage Duration report is a standard report that shows how long opportunities spend in each stage before they are closed. It can be used to measure the average stage duration for all closed opportunities by grouping and summarizing the data by stage name and duration fields. Using process builder to capture the daily average on each opportunity is not feasible because it would require creating multiple fields and formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating multiple fields and formulas on the opportunity object and maintaining them every time a stage changes. Refreshing weekly reporting snapshots for closed opportunities is not necessary because the report can run on real-time data without snapshots.
References:
https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_stage_duration_report.htm&type=5
NEW QUESTION # 150
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A. Key Deals
- B. Activity Timeline.
- C. Big Deal Alerts
- D. Performance chart.
Answer: C
Explanation:
Explanation
Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are a feature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to a record, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals. References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5
NEW QUESTION # 151
Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.
Which feature should the administrator use to implement this functionality?
- A. Lookup relationship
- B. Junction object
- C. Master-detail relationship
- D. Parent campaign field
Answer: D
Explanation:
Explanation
To advertise on TV, radio, print, and social under one banner called New Runners and aggregate total statistics for this marketing effort, an administrator should use Parent campaign field on Campaign object. This field allows creating hierarchical relationships between campaigns by specifying one campaign as parent of another campaign. Parent campaigns roll up statistics from child campaigns such as number of leads generated, amount of revenue won etc. For example, an administrator can create four child campaigns for TV, radio, print and social ads respectively and link them to one parent campaign called New Runners using Parent campaign field. Junction object, lookuprelationship, and master-detail relationship are not features related to Campaign object or hierarchy.
References:https://help.salesforce.com/s/articleView?id=sf.campaigns_parent.htm&type=5
NEW QUESTION # 152
Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.
Which two options should be added to the Lightning record pages to achieve this?
Choose 2 answers
- A. Rich Text Area
- B. Custom Component
- C. Highlight Panel
- D. Action and Recommendations
- E. Component Visibility Filter
Answer: B,E
Explanation:
Explanation
Two options that should be added to Lightning record pages to make sales reps aware when they are speaking with high-profile customers are:
Custom Component, which can display a custom message or icon on the record page based on certain criteria such as account rating or industry. For example, an administrator can create a custom Lightning Web Component that shows a star icon on account record pages if account rating is Hot or Warm.
Component Visibility Filter, which can control when a component is visible on a record page based on field values of that record. For example, an administrator can add a component visibility filter to an existing component such as Path or Highlights Panel that makes it visible only if account rating is Hot or Warm. Highlight Panel, Action and Recommendations, and Rich Text Area are not options that can be used to make sales reps aware when they are speaking with high-profile customers. References:
https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.create_components
https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5
NEW QUESTION # 153
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