Full 46150T Practice Test and 40 unique questions with explanations waiting just for you!
APSS Dumps 46150T Exam for Full Questions - Exam Study Guide
NEW QUESTION 24
Which of the following is the best description of the SIP Line Appearance feature?
- A. Allows placement of SIP calls on selectable trunk line extensions
- B. Permits instant two-way conferencing on SIP video endpoints
- C. Permits Avaya IP Office TM to carry traffic from SIP®home devices like thermostats and smart locks
- D. Causes desk phones to present SIP call appearances the same as trunk line calls
- E. Causes trunk line calls to be re-routed over SIP lines for a net reduction of maintenance costs
Answer: E
NEW QUESTION 25
A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, "I'm too busy whipping this contact center into shape to talk technology."
Which of the following responses will most likely keep you in the room?
- A. Maybe we can help. What's keeping your agents from meeting their goals?
- B. Doing your due diligence with us will buy you sweat equity with IT.
- C. In a way, aren't we all on the IT team?
- D. Avaya has a long history of placing solutions in the contact-center environment.
- E. I've already got everything I need from the IT team, I need to hear it from you!
Answer: C
NEW QUESTION 26
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
- A. Bring Your Own Device (BYOD)
- B. Simplifying management
- C. Customer Satisfaction
- D. Driving efficiencies
- E. Work from anywhere
Answer: C,E
NEW QUESTION 27
The _______________ licensing model is based on the number of concurrent agents logged in.
- A. Concurrent
- B. Workforce Management Named User
- C. Power
- D. Core
Answer: B
NEW QUESTION 28
You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer.
The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
- A. Desktop Trigger
- B. Standard Edition
- C. Workforce Management
- D. Quality Management Edition
Answer: C
NEW QUESTION 29
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)
- A. Meet the UC needs of road warrior employees
- B. Integrate and re-use equipment l already own
- C. Improve the customer experience
- D. Add secure mobility features
- E. Grow my business
Answer: B,D
NEW QUESTION 30
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya Web RTC soft clients
- B. Avaya IX Conference Phones
- C. Avaya IP Office TM
- D. Avaya J139 desk phones
- E. Avaya Aura®
Answer: A,B
NEW QUESTION 31
On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)
- A. Avaya K165/175 endpoints
- B. Avaya K155 endpoints
- C. Android smartphones
- D. Nortel 1100-series endpoints
- E. TI-89 Titanium devices
Answer: A,B,C
NEW QUESTION 32
Your customer would like to implement webchat and web callback functionality for their agents.
Which capability of Avaya Contact Center Select provides these features?
- A. Inbound email processing
- B. Quality management
- C. Supervisor actions
- D. Web communications
- E. Report creation
Answer: C
NEW QUESTION 33
Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)
- A. Meet the UC needs of road warrior employees
- B. Improve the customer experience
- C. Increase profitability
- D. Add secure mobility features
- E. Grow my business
Answer: C,E
NEW QUESTION 34
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Basic, Essential or Preferred Edition?
- A. VMware
- B. Linux Server
- C. Cloud computing platform
- D. Hyper-V
- E. IP500 V2
Answer: D
NEW QUESTION 35
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya Web RTC soft clients
- B. Avaya IX Conference Phones
- C. Avaya IP Office TM
- D. Avaya Aura
- E. Avaya J139 desk phones
Answer: B,E
NEW QUESTION 36
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?
- A. Basic Edition
- B. Select Edition
- C. Preferred Edition
- D. Server Edition
- E. Essential Edition
Answer: C
NEW QUESTION 37
Before you can ask any questions, a prospective customer contact says, "Look, my job is to replace an obsolete phone system for the least possible cost."
Which of the following feature sets will your proposal emphasize?
- A. Mobility
- B. Multi-channel
- C. Productivity
- D. Savings
- E. Call Handling
Answer: C
NEW QUESTION 38
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)
- A. Avaya IP Office TM
- B. Avaya Vantage K165 endpoints
- C. Avaya J-169 desk phones
- D. Avaya DECT-6 wireless endpoints
- E. Avaya Aura®
Answer: B,D
NEW QUESTION 39
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)
- A. IPOSS includes major software upgrades, updates and patches.
- B. IPOSS includes remote diagnostic capabilities.
- C. Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
- D. IPOS Scan be sold under wholesale and co-delivery models.
- E. Default coverage hours for IPOSSare365x 24.
Answer: A,D
NEW QUESTION 40
A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?
- A. Preferred Edition
- B. Basic Edition
- C. Select Edition
- D. Essential Edition
- E. Server Edition
Answer: D
NEW QUESTION 41
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