Principles of Management at Western Governors University(IAC1): Principles-of-Management Exam


"Principles of Management at Western Governors University(IAC1)", also known as Principles-of-Management exam, is a WGU Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 50 Q&As to your Principles-of-Management Exam preparation. In the Principles-of-Management exam resources, you will cover every field and category in Courses and Certificates Certification helping to ready you for your successful WGU Certification.

  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Total Questions: 50

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Organizing & Organizational Structure20%- Human Resource Management
  • 1. Staffing, training, and performance management
    • 2. Legal and ethical HR considerations
      - Organizational Design
      • 1. Departmentalization and authority
        • 2. Team-based and matrix structures
          • 3. Mechanistic vs organic structures
            Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
            • 1. Stakeholder management and sustainability
              • 2. Ethical decision-making frameworks
                - Managing Change & Innovation
                • 1. Organizational development and innovation
                  • 2. Forces and resistance to change
                    Leading & Motivation25%- Leadership Theories & Styles
                    • 1. Transformational vs transactional leadership
                      • 2. Trait, behavioral, and contingency theories
                        - Motivation & Communication
                        • 1. Maslow, Herzberg, Expectancy theory
                          • 2. Conflict resolution and team dynamics
                            • 3. Interpersonal and organizational communication
                              Controlling & Quality Management20%- Control Process
                              • 1. Establishing standards and measuring performance
                                • 2. Corrective action and feedback loops
                                  - Operations & Quality Control
                                  • 1. Total Quality Management (TQM)
                                    • 2. Balanced scorecard and performance metrics
                                      Planning & Strategic Management20%- Foundations of Planning
                                      • 1. Mission, vision, and goals
                                        • 2. SWOT analysis and strategic formulation
                                          • 3. Strategic, tactical, and operational planning
                                            - Decision Making
                                            • 1. Group decision-making techniques
                                              • 2. Rational and bounded rationality models

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                Question 1

                                                What is the main focus of SWOT analysis? Choose 1 answer

                                                A. Determining a company's corporate structure and management style
                                                B. Developing a business's mission and vision statements
                                                C. Uncovering an organization's strengths and weaknesses
                                                D. Establishing a factory's production rate and quality standards


                                                Question 2

                                                What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

                                                A. Customer liaison policy
                                                B. Customer connection society
                                                C. Customer relationship management
                                                D. Customer association organization


                                                Question 3

                                                The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
                                                Which technique would be most appropriate in stimulating conflict?
                                                Choose 1 answer

                                                A. Appointing a devil's advocate
                                                B. Bringing in outsiders
                                                C. Authoritative command
                                                D. Compromise


                                                Question 4

                                                Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer

                                                A. National origin, race, and education
                                                B. Race, religion, and abilities
                                                C. Criminal record, race, and gender
                                                D. Race, religion, and ethnic background


                                                Question 5

                                                Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

                                                A. Intentions
                                                B. Cognition
                                                C. Opposition
                                                D. Outcomes


                                                Solutions:

                                                Question 1
                                                Answer: C
                                                Question 2
                                                Answer: C
                                                Question 3
                                                Answer: B
                                                Question 4
                                                Answer: D
                                                Question 5
                                                Answer: A

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