Salesforce Certified Field Service Lightning Consultant: Field-Service-Lightning-Consultant Exam


"Salesforce Certified Field Service Lightning Consultant", also known as Field-Service-Lightning-Consultant exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 303 Q&As to your Field-Service-Lightning-Consultant Exam preparation. In the Field-Service-Lightning-Consultant exam resources, you will cover every field and category in Field Service Lightning program Certification helping to ready you for your successful Salesforce Certification.

  • Exam Code: Field-Service-Lightning-Consultant
  • Exam Name: Salesforce Certified Field Service Lightning Consultant
  • Total Questions: 303

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Salesforce Field-Service-Lightning-Consultant Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Field Service Lightning Consultant
Exam Number:Field-Service-Lightning-Consultant
Exam Format:Multiple Choice, Multiple Select
Passing Score:63%
Certificate Validity Period:Requires periodic maintenance via Trailhead modules per Salesforce policy
Exam Duration:105 minutes
Related Certifications:Salesforce Certified Platform Administrator
Salesforce Certified Service Cloud Consultant
Available Languages:English
Exam Price:USD 200 (plus applicable taxes)
Real Exam Qty:60 (plus up to 5 unscored)
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite at certified testing centers
Pre Condition:Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam.
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/fieldserviceconsultant

Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Managing Assets5%- Asset Management Topics
  • 1. Maintain and update assets and relationships
Managing Inventory8%- Inventory Management Topics
  • 1. Distinguish inventory models
  • 2. Select appropriate price book model
  • 3. Explain return order object model
Managing Resources16%- Resource Management Topics
  • 1. Service Territories and Members
  • 2. Set up and manage crews
  • 3. Use skills, skill levels, and operating hours
  • 4. Relationships between time sheets, service resources, and work orders
Configuring Maintenance Plans5%- Maintenance Plan Topics
  • 1. Recommend appropriate maintenance plans
Managing Work Orders23%- Work Order Configuration
  • 1. Configure Work Order Milestones
  • 2. Select appropriate Resource Preferences
  • 3. Apply Products and Work Order Line Items
  • 4. Configure Work Order processes and parameters
Configuring Mobility10%- Mobile Capabilities
  • 1. Distinguish mobile app capabilities
  • 2. Assess customer sign-off process requirements
  • 3. Configure Field Service mobile app settings
Permissions and Sharing5%- Security and Access
  • 1. Understand sharing of Service Appointments
  • 2. Explain Field Service permission sets
Managing Scheduling and Optimization28%- Scheduling and Field Service Lifecycle
  • 1. Use Dispatcher Console filtering options
  • 2. Execute Service Appointment lifecycle
  • 3. Select schedule and dispatch policies
  • 4. Understand scheduling and optimization options

Practical Answers for Salesforce Certified Field Service Lightning Consultant Candidates

At present, the Field-Service-Lightning-Consultant exam requires a passing score of 63% and costs USD 200 (plus applicable taxes) to register. Salesforce controls both figures, so confirm them on the official site before you book.

The latest exam information lists 60 (plus up to 5 unscored) questions for the Field-Service-Lightning-Consultant exam, to be completed in 105 minutes minutes. Rehearsing under these conditions in the online engine is the closest thing to sitting the real test.

The Salesforce Certified Field Service Lightning Consultant blueprint is organized into these principal domains:

  • Configuring Maintenance Plans (5%)
  • Managing Work Orders (23%)
  • Managing Inventory (8%)

Additional domains follow in the full official outline, and our bank spans them all.

A team of professional IT experts and certified trainers who focus on this exam field — and who keep the Field-Service-Lightning-Consultant bank under constant updating so every candidate prepares smoothly. Every answer is expert-verified, and you can check the accuracy yourself with a free demo before buying. The online test engine deserves special mention: it simulates the actual test environment, supports Windows, Mac, Android, and iOS, carries no installation limits, and lets you practice without limits of time or location — a smooth preparation process for office workers who cannot attend classes.

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Salesforce specifies the following prerequisites for the Salesforce Certified Field Service Lightning Consultant: Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam..

Verify the details on the official certification page before registering.

Documented and honored. If you fail the corresponding exam within 60 days of purchase, send a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. If you have another exam in mind, you can instead exchange your product for two others of equal value at no charge.

Salesforce Certified Field Service Lightning Consultant Sample Questions:

Universal Containers (UC) wants to track the full lifecycle of their Cases. UC defines a Case as resolved when all interactions with the customer are complete. How can a Consultant ensure that Cases are closed when all Work Orders associated to the Case are complete?

  • A. Use Process Builder to close the Case when the Work Order is created.
  • B. Use Workflow to close the Case when the Work Order is dispatched.
  • C. Use Workflow to close the Case when all Work Orders are closed.
  • D. Use Process Builder to close the Case when all Work Orders are closed.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Universal Containers requires trained inspectors to make three site visits per year to inspect containers at customer sites. These visits must be created 14 days before the next suggested inspection date.
What are two ways a Consultant can configure Maintenance Plans to meet the requirement?
Choose 2 answers

  • A. Associate a Required Skill called Site Visit to a Maintenance Plan.
  • B. Auto-generate Work Orders with a 14 day Generation Horizon.
  • C. Associate a Work Type called Site Visit to a Maintenance Plan.
  • D. Auto-generate Work Orders with a 14 day Generation Timeframe.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Universal Containers' (UC) customers have asset scheduled to be moved between locations by field personnel.
UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet this requirement? Choose 2 answers

  • A. Assets
  • B. Work Orders
  • C. Cases
  • D. Service Appointments
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultant recommend accomplishing this in the Field Service mobile app?

  • A. Create a custom Visualforce page to create a new Opportunity.
  • B. Add a "Create Opportunity" Quick Action to the Work Order Line Item.
  • C. Add an "Upsell" Quick Action to the Account that creates a new Work Order
  • D. Create a New Task linked to the Contact and assign to a Sales Rep.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Universal Containers' (UC) Technicians often report seeing competitor's assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using the Field Service mobile app?

  • A. Manually create a competitor's Asset Record on the Field Service mobile app.
  • B. Use a Quick Action to create a Note to explain the competitor's Asset and attach it to the Work Order.
  • C. Use a Quick Action to create a competitor Asset Record on the Field Service mobile app.
  • D. Use a Macro to create a competitor Asset Record on the Field Service mobile app.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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