SAP Certified Application Associate - SAP Field Service Management 19Q1: C_C4HFSM_91 Exam
"SAP Certified Application Associate - SAP Field Service Management 19Q1", also known as C_C4HFSM_91 exam, is a SAP Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 88 Q&As to your C_C4HFSM_91 Exam preparation. In the C_C4HFSM_91 exam resources, you will cover every field and category in SAP Certified Application Associate Certification helping to ready you for your successful SAP Certification.
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SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Execution & Completion | 16% | - Service call lifecycle - Effort, material, and expense recording - Forms, reports, and documentation |
| Topic 2: Integration & Extensibility | 14% | - Smart forms and customizations - Integration with SAP Service Cloud / C/4HANA - Security and permissions |
| Topic 3: SAP Field Service Management Fundamentals | 12% | - Solution overview and architecture - Core business processes - Navigation and basic administration |
| Topic 4: Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Topic 5: Workforce Management & Dispatching | 16% | - Activity assignment and optimization - Resource planning and scheduling - Crowd service and technician management |
| Topic 6: Master Data Management | 12% | - Organizational structure configuration - Partners, skills, and service contracts - Equipment, item, and service call setup |
| Topic 7: Mobile Application | 16% | - Check-in, checkout, and time recording - Offline functionality and data synchronization - Field service mobile app features |
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
What can you do with a checklist? Choose Two correct answers.
- A. Transfer information to the technicians
- B. Approve efforts
- C. Transfer information from the technicians to ERP
Correct Answer: A,C π³οΈ
Which of the following elements can be used in smart forms? Choose Three correct answers.
- A. Picker, Status, Series, Number Input
- B. Text input, Picker, Status, Series
- C. Text input, Picker, Series, Attachment
- D. Text input, Status, Series, Formula
- E. Text input, Description, Picker, Status
Correct Answer: A,B,C π³οΈ
Which features are available in the smart form designer? Choose Three correct answers.
- A. Preview report
- B. Import translations
- C. Create custom elements
- D. Design new icons
- E. Copy template
Correct Answer: A,B,E π³οΈ
Which Checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.
- A. Formula
- B. Status
- C. Picker
- D. iSignature
- E. File Library
Correct Answer: B,C,D π³οΈ
The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.
- A. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
- B. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
- C. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
- D. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
- E. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
Correct Answer: B,C,D,E π³οΈ
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