Provide all people with the free demo

According to the survey of our company, we have known that a lot of people hope to try the 1Z0-465 test training materials from our company before they buy the study materials, because if they do not have a try about our study materials, they cannot sure whether the study materials from our company is suitable for them to prepare for the exam or not. So a lot of people long to know the 1Z0-465 study questions in detail. In order to meet the demands of all people, our company has designed the trail version for all customers. We can promise that our company will provide the demo of the 1Z0-465 learn prep for all people to help them make the better choice. It means you can try our demo and you do not need to spend any money.

Consideration service

Our company has realized that a really good product is not only reflected on the high quality but also the consideration service, including the pre-sale service and after-sale service. So we not only provide all people with the 1Z0-465 test training materials with high quality, but also we are willing to offer the fine pre-sale and after-sale service system for the customers, these guarantee the customers can get that should have. If you decide to buy the 1Z0-465 learn prep from our company, we are glad to arrange our experts to answer your all questions about the study materials. We believe that you will make the better choice for yourself by our consideration service.

Persist in innovation

Although our company has designed the best and most suitable 1Z0-465 learn prep, we also do not stop our step to do research about the study materials. All experts and professors of our company have been trying their best to persist in innovate and developing the 1Z0-465 test training materials all the time in order to provide the best products for all people and keep competitive in the global market. We believe that the study materials will keep the top selling products. We sincerely hope that you can pay more attention to our 1Z0-465 study questions.

The first goal of our company is to help all people to pass the 1Z0-465 exam and get the related certification in the shortest time. Through years of concentrated efforts of our excellent experts and professors, our company has compiled the best helpful and useful 1Z0-465 test training materials to meet all people’s demands, and in addition, we can assure to everyone that our study materials have a higher quality than other study materials in the global market, at the same time, these people will be easier to be admitted to the human resources supervisor. The 1Z0-465 learn prep from our company has helped thousands of people to pass the exam and get the related certification, and then these people have enjoyed a better job and a better life. It has been generally accepted that the 1Z0-465 study questions are of significance for a lot of people to pass the exam and get the related certification.

DOWNLOAD DEMO

Oracle 1Z0-465 Exam Syllabus Topics:

Oracle RightNow CX Cloud Service 2012 Essentials Sample Questions:

1. Your client has VIP customers (all of which have a custom contact field of VIP to 'Yes'). They want to offer these customers a higher priority service on Chat.
You intend to do this with a VIP queue.
Which three steps do you also need to perform?

A) Move the VIP queue to the top of the top queue list.
B) Add the VIP queue to the profile of the agents that are taking chats.
C) Create a rule to set an SLA.
D) Set the Pull Policy to manual.
E) Create incident rules so that contacts with the VIP field set to 'Yes' are routed to the VIP queue.
F) Create chat rules so that contacts with the VIP field set to 'Yes' are quoted to the VIP queue.

2. Your customer has linked products and dispositions together on their site. On the agent's incident workspace the list of dispositions is not being filtered.
Select the two actions that will assist in troubleshooting this issue.

A) The incident workspace does not have a filter workspace rule assigned.
B) Your customer's agents must log out and log back in.
C) The enable product disposition linking is not selected.
D) The Auto Build product disposition links is not selected.
E) The client has not refreshed the incident in the incident workspace.

3. Which example requires the use of a one to many, parent child custom object application?

A) Your customer has stated that they want to report on end customers that have similar attributes.
B) Your customer wants to keep track of the end customer's Customer identification Number
C) Your customer has stated that they want to track when end customers are contacted by sales associates.
D) Your customer wants to keep track of all the cars the end customers drive.

4. Which three expressions use proper syntax?

A) Avg(incidents.c&times_opened)
B) If(incidents.assign_group_id = 100460, 'With Support', 'Not with Suport')
C) If (incidents.assgn_acct_id IS NULL, 'Not Assigned', 0)
D) Date_diff(incidents.closed, incidents.created)
E) Sum(if(incidents.status_id < > 2, 1, 0))

5. You have created a custom widget for a customer portal page, and the widget needs to be styled based on your customer's branding guidelines.
Identify the location where the CSS file must be placed within the file structure.

A) \euf\development\widgets\custom\{widget name}\
B) \euf\assets\css\{widget name}\
C) \euf\rightnow\widgets\standard\{Widget name}\
D) \euf\assets\themes\{theme name}\widgetCss

Solutions: