NCSS-Contact Center RIS.6.0 Application Developer: 920-167 Exam
"NCSS-Contact Center RIS.6.0 Application Developer", also known as 920-167 exam, is a Nortel Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 60 Q&As to your 920-167 Exam preparation. In the 920-167 exam resources, you will cover every field and category in NCSS Certification helping to ready you for your successful Nortel Certification.
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Nortel 920-167 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Development Fundamentals | 25% | - RIS API and SDK usage - Development environment setup |
| RIS 6.0 Architecture & Overview | 20% | - System interfaces and protocols - RIS server components and deployment |
| Reporting & Database Integration | 15% | - Data access and query mechanisms - Custom report generation |
| Security, Troubleshooting & Optimization | 15% | - Authentication and access control - Debugging and performance tuning |
| Call Control & Routing Integration | 25% | - Custom routing logic implementation - Real-time call event handling |
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