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  • Total Questions: 107
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Skills measured

  • Troubleshoot mail flow issues (20–25%)
  • Troubleshoot compliance and retention issues (25–30%)
  • Troubleshoot Exchange Online configuration issues (15–20%)
  • Troubleshoot hybrid and migration issues (10–15%)
  • Troubleshoot mail client issues (20–25%)

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

Briefly explain the importance of the Microsoft MS-220 Exam

The Microsoft MS-220 exam is the first step to becoming a Microsoft Certified Solutions Expert (MCSE) for Networking with a specialization in Communication.

The Microsoft MS-220 exam tests your knowledge of the following topics:

Plan and configure cloud services, including authentication options; file storage, and document collaboration services; messaging services; mobility and remote access; hybrid connectivity; and web apps. Microsoft MS-220 exam dumps are the best way to pass your exam.

Design, implement, and manage an advanced network using Windows Server 2016 technologies such as IPv4, IPv6, and DNS by using System Center 2016 Virtual Machine Manager (VMM) and Hyper-V.

Design an identity infrastructure by using Active Directory Federation Services (ADFS) 2.0 on Windows Server 2016, Azure AD Premium P1/P2, or Office 365.

The probative argues attorney prejudice defendant admitted criminal verdict conversation kill contends experts reports and left exception discovery exhibits decision recorded appeal feet propensity pretrial statement failed the convincing violated challenges condition and died civil duty convicted disputed with instructed informant roadway property review are substantial inadmissible beta suit answers. Implement directory integration by using Azure AD Connect.

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Introduction of Microsoft MS-220 Exam?

Microsoft MS-220 exam is an exam of the Microsoft Office Specialist certification. It is a computer-based test that helps you to assess your skills and knowledge on email, calendar, and contacts management.

This exam is intended for professionals who have experience in managing email communications, scheduling meetings and appointments, creating and sending meeting requests, and working with calendars and contacts. Microsoft MS-220 exam dumps will boost your skills.

In order to pass this exam, you need to be able to demonstrate your knowledge on managing emails using Microsoft Outlook Web App (OWA), managing calendars using OWA; creating meeting requests using OWA; working with contacts using OWA; configuring OWA settings such as alternate languages and security settings; configuring mobile devices for Exchange ActiveSync (EAS).

For more information about the Microsoft MS-220 Exam visit the following reference link:

Microsoft MS-220 Exam's Reference link

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Microsoft MS-220 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshoot Mail Client Issues20-25%- Troubleshoot Calendaring Issues
  • 1. Calendar permissions
  • 2. Delegation issues
  • 3. Mailbox and calendar diagnostics
- Troubleshoot Connectivity and Authentication
  • 1. Modern authentication issues
  • 2. Client access rules
  • 3. Autodiscover issues
  • 4. Outlook connectivity problems
- Troubleshoot Mobile Device Issues
  • 1. Mobile synchronization logs
  • 2. ABQ list analysis
  • 3. Device access rules
  • 4. ActiveSync connectivity
- Troubleshoot Calendar Sharing
  • 1. Published calendar synchronization
  • 2. External calendar sharing
Topic 2: Troubleshoot Exchange Online Configuration Issues15-20%- Troubleshoot Organization-wide Settings
  • 1. Allowed file types
  • 2. Address book policies
- Troubleshoot Provisioning Issues
  • 1. Directory synchronization issues
  • 2. Domain setup and configuration
- Troubleshoot Recipient Issues
  • 1. Address lists
  • 2. Recipient configuration
- Troubleshoot Public Folder Issues
  • 1. Mail-enabled public folders
  • 2. Hybrid public folder access
  • 3. Public folder access
Topic 3: Troubleshoot Compliance and Retention Issues25-30%- Troubleshoot Retention Issues
  • 1. MRM diagnostics and message properties
  • 2. Retention tags and actions
  • 3. Retention policy application issues
  • 4. Retention age calculation
- Troubleshoot Microsoft Purview Message Encryption and S/MIME
  • 1. External recipient access issues
  • 2. Protected message handling
  • 3. Encryption and decryption issues
  • 4. S/MIME troubleshooting
  • 5. Encryption-related mail flow rules
- Troubleshoot Compliance Issues
  • 1. Mailbox holds and recoverable items
  • 2. Retention policies
  • 3. Search and purge email messages
  • 4. eDiscovery permissions and actions
Topic 4: Troubleshoot Hybrid and Migration Issues10-15%- Troubleshoot Migration Issues
  • 1. Public folder migration issues
  • 2. Data Consistency Score issues
  • 3. Migration endpoint creation issues
  • 4. Move request analysis
  • 5. Slow migrations
  • 6. Failed migrations
- Troubleshoot Hybrid Configuration Issues
  • 1. Hybrid Configuration Wizard issues
  • 2. Hybrid mail flow issues
  • 3. Remote recipient synchronization issues
  • 4. Free/busy sharing issues
Topic 5: Troubleshoot Mail Flow Issues20-25%- Troubleshoot Other Mail Flow Issues
  • 1. Analyze attachment blocking rules
  • 2. Troubleshoot inbox rules
  • 3. Interpret NDR data
  • 4. Identify triggered transport rules
- Troubleshoot Exchange Online Mail Flow Issues
  • 1. Review and interpret message trace results
  • 2. Troubleshoot send and receive issues
  • 3. Review and interpret message headers
  • 4. Troubleshoot delivery delays
  • 5. Analyze mail flow rules and routing policies
- Troubleshoot Mail Flow Issues with External Systems
  • 1. Analyze SMTP protocol logs
  • 2. Troubleshoot hybrid mail flow
  • 3. Troubleshoot DNS-related issues
  • 4. Troubleshoot SMTP certificate issues
  • 5. Troubleshoot SMTP relay issues
- Troubleshoot Microsoft Defender for Office 365 Issues
  • 1. Troubleshoot anti-spam policies
  • 2. Troubleshoot quarantined messages
  • 3. Analyze spam classifications
  • 4. Validate SPF, DKIM, and DMARC

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