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Important Features

The ideal candidates for the Microsoft MB-210 exam are those individuals who have a background as the Dynamics 365 Functional Consultants with some sales experience. In addition, the applicants should be capable of implementing solutions that help the sales life cycle and allow it to work effectively. There are no particular prerequisites for the certification test, but it is recommended that the students possess some experience in the field. Without a sufficient level of experience, it will be quite difficult to ace this exam.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Microsoft MB-210 Deutsch Exam Syllabus Topics:

SectionObjectives
Configure Dynamics 365 Sales- Configure product catalog
  • 1. Configure units and unit groups
    • 2. Manage products, price lists, and discount lists
      - Manage core configuration
      • 1. Configure security roles and business units
        • 2. Set up Sales Hub and system settings
          Manage Leads and Opportunities- Opportunity management
          • 1. Sales pipeline and forecasting
            • 2. Create and track opportunities
              - Lead management
              • 1. Create and qualify leads
                • 2. Lead routing and assignment rules
                  Manage Customer Relationships- Account and contact management
                  • 1. Manage accounts and contacts
                    • 2. Relationship insights and tracking
                      - Activity management
                      • 1. Timeline and interaction history
                        • 2. Emails, tasks, and appointments tracking
                          Sales Insights and Reporting- Analytics and dashboards
                          • 1. Sales dashboards configuration
                            • 2. Power BI integration for sales reporting
                              - Forecasting
                              • 1. Configure sales forecasts
                                • 2. Monitor pipeline performance

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