Lync 2013 Depth Support Engineer Exam: 74-338 Exam
"Lync 2013 Depth Support Engineer Exam", also known as 74-338 exam, is a Microsoft Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 114 Q&As to your 74-338 Exam preparation. In the 74-338 exam resources, you will cover every field and category in Microsoft Lync Server Certification helping to ready you for your successful Microsoft Certification.
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Everyone studies differently, so PrepAwayPDF offers 74-338 exam preparation material in three formats: a printable PDF, a desktop test engine for Windows, and an online test engine that runs in any browser. All three carry the same 114 practice questions for Microsoft Lync 2013 Depth Support Engineer; you simply pick the one that fits your routine.
Microsoft 74-338 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Lync 2013 Depth Support Engineer Exam |
| Exam Number: | 74-338 |
| Exam Format: | Multiple choice, Case studies, Scenario-based questions |
| Exam Price: | USD 165 (varies by region) |
| Related Certifications: | 70-337 Enterprise Voice and Online Services with Microsoft Lync Server 2013 70-336 Core Solutions of Microsoft Lync Server 2013 Microsoft Lync Server 2013 certification track |
| Passing Score: | 700 (scaled score) |
| Certificate Validity Period: | Retired (no longer active certification exam) |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 40-60 (approx.) |
| Available Languages: | English |
| Recommended Training: | Microsoft Lync Server 2013 Training Resources |
| Exam Registration: | Pearson VUE Exam Registration Microsoft Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam delivered via Pearson VUE (onsite or online proctored where available at the time of availability). |
| Pre Condition: | Recommended: Experience with Microsoft Lync Server 2013 administration and prior completion of core Lync Server 2013 exams (e.g., 70-336, 70-337). |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/ |
Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice and Enterprise Communication Services | - Enterprise Voice configuration
|
| Monitoring, Troubleshooting, and Support | - Issue diagnosis and resolution
|
| Lync Server 2013 Architecture and Infrastructure | - Core server roles and topology design
|
| Client and User Experience Management | - User provisioning and policies
|
Common Questions About the Microsoft 74-338 Exam
The 74-338 exam is the official Microsoft exam behind Microsoft Lync 2013 Depth Support Engineer — passing it earns you the Microsoft Certified Solutions Expert (MCSE): Communication / Lync Server 2013 (legacy) certification, a credential positioned at the Professional level. It is built for candidates who want to validate the skills measured by Microsoft Lync 2013 Depth Support Engineer. Depending on your track, the exam is also linked to the Microsoft Lync Server 2013 certification track, 70-336 Core Solutions of Microsoft Lync Server 2013 and 70-337 Enterprise Voice and Online Services with Microsoft Lync Server 2013 certifications, so one pass can move you toward more than one Microsoft credential.
The 74-338 exam presents 40-60 (approx.) questions to be completed within 120 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the PrepAwayPDF desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.
To pass the 74-338 exam you need 700 (scaled score), and the official registration fee is USD 165 (varies by region). Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed PrepAwayPDF practice tests, your budget is far better spent on the exam itself than on a retake.
Recommended: Experience with Microsoft Lync Server 2013 administration and prior completion of core Lync Server 2013 exams (e.g., 70-336, 70-337). Because Microsoft revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official Microsoft exam page before you register.
Registration for the 74-338 exam is handled through the official channels below:
Delivery method: Computer-based exam delivered via Pearson VUE (onsite or online proctored where available at the time of availability). — pick the option that suits you best when booking your slot.
Microsoft points Microsoft Lync 2013 Depth Support Engineer candidates toward the following official courses:
Official courses build the foundation; pairing them with the 74-338 practice questions from PrepAwayPDF turns that knowledge into exam-day readiness.
Yes. A free PDF demo of the 74-338 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Microsoft adjusts the Microsoft Lync 2013 Depth Support Engineer blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.
PrepAwayPDF backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.
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The Microsoft Lync 2013 Depth Support Engineer syllabus is organized into 4 domains. Among the headline areas are Lync Server 2013 Architecture and Infrastructure, Monitoring, Troubleshooting, and Support, Client and User Experience Management. Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the PrepAwayPDF 74-338 practice questions so nothing on the blueprint catches you off guard.
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)
- A. Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
- B. Remove-CsHostingProvider -Identity "Fabrikam.com"
- C. New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True
- D. Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"
Correct Answer: B,C 🗳️
You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. All users have Lync Mobile installed on their Windows mobile devices. Users report that they receive instant messages only when the Lync Mobile app is active in the foreground. You need to ensure that mobile users are able to receive instant messages at all times.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
- A. Open port 5223/TCP outbound on the company firewall.
- B. Set up hosting provider federation between your organization and the Push Notification Service at Lync Online.
- C. Enable Push Notifications and Federation from the Lync Server Management Shell.
- D. Upgrade the Lync 2010 Mobile app on the Windows mobile devices.
- E. Install the Lync Mobility components on the Edge Server.
Correct Answer: B,C 🗳️
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DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
-Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
-Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:

Explanation:
Box 1:
Box 2: Assign the certificate to the Front End pool servers.
Box 3: Restart Lync services
Note:
*The subject alternative name list on certificates used by the external web services
publishing rule must contain a lyncdiscover.<sipdomain> entry for each SIP domain within your organization.
Incorrect:
*This is not a topology change Reference: Planning for Autodiscover
DRAG DROP You support a Microsoft Lync Server 2013 environment for a customer named Litware, Inc. The worldwide network includes the following:
-15,000 Enterprise Voice enabled users
-three Front End pools with three Front End Servers in each pool
-three Edge Server pools with two Edge Servers in each pool
-two Group Chat pools with two Group Chat Servers in each pool
-20 Survivable Branch Appliances (SBAs) deployed at various offices
Of the 15,000 users, 6,000 have Polycom CX600 phones on their desks. Each pool
has redundant session initiation protocol (SIP) trunk settings with a local SIP trunk
provider at its respective pool. An executive assistant receives a call from a
customer. He puts the call on hold and calls the executive. After he talks to the
executive, he transfers the call to the executive. The executive assistant reports that
the call fails to transfer, and that he gets the call back. This results in him taking a
message. Based on this user report, you perform the following actions:
1.Start the ClsController.exe with only one Front End pool selection.
2.Make a call from your mobile phone to a CX600 desk phone named DeskPhone1.
3.Answer the incoming call by using DeskPhone1 and put the call on hold.
4.From DeskPhone1, dial the number of a second CX600 phone named DeskPhone2.
5.Answer the incoming call by using DeskPhone2.
6.From DeskPhone1, transfer the call that you have on hold.
After you attempt to transfer the call from DeskPhone1 to DeskPhone 2, you
observe that the call failed to transfer and returned back to DeskPhone1.
You generate a Lync.log file.
You need to identify the problem by using the quick search capabilities of the
Snooper tool. Which action should you perform for each troubleshooting activity?
(To answer, drag the appropriate action to the correct troubleshooting activity or activities. Each action may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)
Correct Answer:

Explanation:
You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)
- A. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
- B. Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.
- C. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
- D. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.
Correct Answer: B,C 🗳️
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