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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What type of capability is NOT provided by Delivery and Services Scheduling?

A) Ability to connect Inventory availability with crew availability.
B) Abilityto determine the best delivery crew or service provider.
C) Ability to schedule appointment at the time of creating an order.
D) Ability to setup warranty based annual service maintenance schedules.

2. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Servicing customer needs across multiple channels.
B) Personalization and marketing across all channels.
C) Sourcing and procurement of goods and services.
D) Selling and fulfillment across channels.

3. What are the key trends driving the Commerce space?

A) Customers expect highly personalized and rich interaction.
B) Customers want to simplify shopping by using one channel for a given transaction.
C) None of the above.
D) Businesses are becoming product-centric.

4. What is a key marketing capability in the WebSphere Commerce platform?

A) Marketing experimentation (a/b testing)
B) Marketing resource management
C) Marketing analytics
D) Campaign planning

Solutions: