Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Adoption | - Customer onboarding and deployment basics - Migration considerations from legacy systems |
| Topic 2: Product Capabilities | - File sharing and content management - Social networking and communities - Web meetings and collaboration tools - Email and communication services |
| Topic 3: Sales and Positioning | - Business value and ROI messaging - Target customer segments and use cases |
| Topic 4: Licensing and Packaging | - Subscription models and offerings - Deployment options and service tiers |
| Topic 5: Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
| Topic 6: IBM SmartCloud for Social Business Overview | - Cloud-based collaboration and social business concepts - Core product positioning and value proposition |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Which of the following is NOT a feature of SmartCloud Notes?
- A. Domino email in the cloud
- B. 25GB mailbox size
- C. Instant messaging
- D. Hosted custom Domino apps
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
When an order is placed, the seller must provide what additional information before the order can be provisioned?
- A. A customer reference
- B. A mobile phone number
- C. A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
- D. A secondary credit card in case the customer forgets to pay their bill
Correct Answer: C 🗳️
SmartCloud Engage runs in what type of cloud?
- A. Public cloud
- B. Amazon cloud
- C. All of the above
- D. Private cloud
Correct Answer: A 🗳️
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