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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?

A) Re-join the computer to the domain
B) Run CHKDSK
C) Reboot the PC as the domain will automatically rebuild the relationship
D) Update the BIOS using the latest version

2. A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?

A) SFC
B) Disk Management
C) MSCONFIG
D) FIXMBR

3. A customer consults a technician about a series of computers that fail to finish an overnight task on a regular basis. The problem seems to only occur early morning between Tuesday and Wednesday, and affects computers running the same operating system. Which of the following Windows features is MOST likely the cause?

A) Windows Update
B) Safe Mode
C) Power Save Mode
D) Disk Cleanup

4. A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B.
Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?

A) Setting a high encryption level
B) Turning down the radio power level
C) Disabling the SSID broadcast
D) Enabling MAC filtering

5. A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).

A) The BIOS is underclocking the video card's operating speed.
B) Integrated system video chip is failing and/or near death.
C) The BIOS is not set for the proper operation temperature of the video chipset.
D) Incompatible or untested video drivers have been installed.
E) Video drivers were not installed directly from Microsoft update.

Solutions: