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HP Selling HP EMEA pMPS Sample Questions:

1. Which methods can a customer use to order HP supplies within an HP pMPS contract? (Select two.)

A) using any HP help desk hotline
B) calling the HP Premium hotline
C) sending an email directly to the HP supplies distributor
D) using an HP account manager
E) automatically using HP Remote Monitoring

2. What is a more effective way of choosing HP imaging and printing products for a customer?

A) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
B) Offer free training when selling HP imaging and printing devices.
C) Sell products that offer the most functionality to fit within the customer's budget
D) Match product features to the customer's needs to improve the way they work.

3. Which trend presents a growing security challenge for IT staff?

A) Bring Your Own Device (BYOD) to work scenarios
B) Larger percentages of users installing their own anti-virus software
C) More people printing to fewer printing devices
D) Large numbers of people upgrading to the latest Windows operating system

4. What is one of the main functions of HP Remote Monitoring?

A) to produce reports on user statistics for a customer's entire printer fleet
B) to manage and restrict color usage within the customer's environment
C) to report the supplies usage and page counts on HP fleets within a pMPS contract
D) to capture error messages on devices and supplies

5. In which type of deal does HP pay commission to the partner?

A) HP pMPS inside deal only
B) both HP and pMPS classic and HP pMPS inside deals
C) HP pMPS classic deal only
D) an exception approved by the HP partner account manager

Solutions: