Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Salesforce Field-Service-Lightning-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Lightning Consultant |
| Exam Number: | Field-Service-Lightning-Consultant |
| Certificate Validity Period: | Requires periodic maintenance via Trailhead modules per Salesforce policy |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | USD 200 (plus applicable taxes) |
| Real Exam Qty: | 60 (plus up to 5 unscored) |
| Exam Duration: | 105 minutes |
| Passing Score: | 63% |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified Service Cloud Consultant |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at certified testing centers |
| Pre Condition: | Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam. |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/fieldserviceconsultant |
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuring Maintenance Plans | 5% | - Maintenance Plan Topics
|
| Managing Inventory | 8% | - Inventory Management Topics
|
| Managing Scheduling and Optimization | 28% | - Scheduling and Field Service Lifecycle
|
| Managing Resources | 16% | - Resource Management Topics
|
| Managing Work Orders | 23% | - Work Order Configuration
|
| Managing Assets | 5% | - Asset Management Topics
|
| Configuring Mobility | 10% | - Mobile Capabilities
|
| Permissions and Sharing | 5% | - Security and Access
|
Field-Service-Lightning-Consultant Exam FAQ: Professional Answers for Salesforce Candidates
Salesforce Certified Field Service Lightning Consultant is an official Salesforce certification exam, registered under the code Field-Service-Lightning-Consultant. Passing it earns the Field Service Lightning program certification, positioned at the Consultant level. It also connects to Salesforce Certified Platform Administrator, Salesforce Certified Service Cloud Consultant. Professional work increasingly demands professional proof, and this exam supplies exactly that.
The Salesforce Certified Field Service Lightning Consultant exam contains 60 (plus up to 5 unscored) questions to be answered within 105 minutes. The candidates who struggle most are rarely the least knowledgeable; they are the least rehearsed at time allocation. Practice full timed sessions in the PrepAwayPDF engine, learn to flag and move on, and the official clock becomes a familiar companion instead of a threat.
Salesforce Certified Field Service Lightning Consultant requires 63% to pass, and official registration costs USD 200 (plus applicable taxes). Since a retake bills the full USD 200 (plus applicable taxes) again, confirming readiness first is simply good economics. Run repeated scored sessions with the PrepAwayPDF practice tests and schedule the exam once the passing line sits comfortably below your typical result.
Salesforce Certified Platform Administrator and Salesforce Certified Service Cloud Consultant certifications are required prior to taking this exam.
Vendor policies do change, so verify the current requirements before you register via the official exam page.
Yes. PrepAwayPDF offers a free demo of the Salesforce Certified Field Service Lightning Consultant questions as part of its pre-sale service, so you can evaluate quality before choosing among the three versions. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.
A 100% money-back guarantee protects your purchase under clear conditions. Take the Salesforce Certified Field Service Lightning Consultant exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may also choose an exchange: two other exam products of equal value, free, with the update service on your original purchase kept.
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Salesforce Certified Field Service Lightning Consultant covers 8 official domains. The largest include Permissions and Sharing (5%), Managing Assets (5%), and Managing Scheduling and Optimization (28%). The full breakdown is in the topics section above; review it first and your study plan practically writes itself.
Salesforce Certified Field Service Lightning Consultant Sample Questions:
Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?
- A. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.
- B. The default drip feed setting is overriding the drip feed rate on a service territory.
- C. The appointment status is going from Scheduled to Completed.
- D. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.
Correct Answer: D 🗳️
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.
- A. Build a report to view Inventory Transactions.
- B. Build a report using the Work Order inventory module.
- C. Build a report using the Service Appointment Inventory module.
- D. Build a report to view Products Consumed on Work Order Line Items.
- E. Build a report to view Products Consumed on Work Orders.
Correct Answer: A,D,E 🗳️
Northern Trail Outfitters wants to improve overall responsiveness to customers.
Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?
- A. Configure the Auto Dispatch scheduled job.
- B. Enable Drip-feed to dispatch the next appointments.
- C. Leverage Resource Schedule Optimization.
- D. Shuffle daily work manually via the Gantt.
Correct Answer: D 🗳️
A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked the service appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock.
Where should the technician record this information?
- A. The Work Order Line Item associated with the completed Work Order
- B. The Products Consumed section on the Work Order
- C. The Product Request Line Item associated with the Product
- D. The Product Item Transactions Related List on the Product Item
Correct Answer: B 🗳️
Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.
Which action should a consultant recommend?
- A. Check 'Keep These Appointments Scheduled'.
- B. Assign a high efficiency score.
- C. Link rules to Relevance Groups.
- D. Include a Match Fields work rule.
Correct Answer: B 🗳️
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