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BlackBerry 10 Support Specialist Sample Questions:

1. Which service in Windows Server 2008 is used to handle certificate enrollment requests on behalf of the BlackBerry Device Service (BDS)?

A) Certificate Enrollment Handling Service (CEHS)
B) Network Device Enrollment Service (NDES)
C) Windows Certificate Service (WCS)
D) Microsoft Certificate Authority Service (MCAS)

2. What is expected when the number of license seats is exceeded and the grace period is over?

A) The smartphone/tabletwill be activated but with a warning.
B) Only limited functionality is enabled.
C) New activations will be blocked.
D) The last activated smartphoneyTablet is de-activated.

3. Which of the following is a valid way to delete user installed applications?

A) Use the BlackBerry Link to delete applications using the Wi-Fi link.
B) Tap and hold on any application on the home screen to be able to delete or move an application.
C) Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
D) Use the BlackBerry Desktop Manager to delete applications.

4. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Bluetooth connections
B) Copying media and files
C) Blocking USB connections
D) Wi-Fi sharing

5. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active user
B) Active devices
C) A user
D) Active user and devices

Solutions: