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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?

A) BlackBerry Administration
B) BlackBerry Web Desktop Manager
C) BlackBerry Desktop Manager
D) BlackBerry Resource Kit

2. Which password will be required when logging into BlackBerry World for the first time?

A) Perimeter Password
B) Corporate Password
C) Device Password
D) BlackBerry ID Password

3. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The airport mode is not enabled.
B) The NFC radio is not enabled.
C) The device radio is not enabled and provisioned.
D) The mobile network radio is not enabled and account is not provisioned.

4. What happens when a user activates a Playbook in addition to a smartphone on the BlackBerry Device Service (BDS)?

A) The devices with the most memory free will stay enabled, and the other devices are disabled from the BDS automatically.
B) The smartphone has a popup to choose the device to continue communication with the BDS.
C) The smartphone stops communication with the server
D) Both the Playbook and the smartphone will continue to work since the BDS supports multiple devices per user.

5. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active user
B) Active devices
C) A user
D) Active user and devices

Solutions: