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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1.
You can use a higher wattage power adapter with an Apple portable computer, but you cannot use one with less wattage without potential operating issues.

A) False
B) True

2. Examine the exhibit.

What is the correct name for this type of pixel anomaly?

A) Stuck sub-pixel
B) Bright dot defect
C) Dark dot defect
D) Vertical TAB fault

3. A customer states that he cannot open a Keynote file. What is the most effective question to ask him FIRST?

A) Is your Mac connected to a network?
B) Can you open any files?
C) What version of Keynote are you using?
D) Can you open other Keynote files?

4. Where is the best place for a customer to look for information about locating her Mac's serial number?

A) Downloads
B) Discussions
C) Service News
D) User's manual

5. The Solid state drive in MacBook Air (11-inch, Mid 2012) is NOT backwards compatible with earlier models.

A) False
B) True

Solutions: