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Apple Macintosh Service Certification Sample Questions:

1. You are about to replace a MacBook Air (13-inch, Late 2010) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?

A) Remove the hard drive.
B) Remove the thermal module.
C) Install the battery cover.
D) Remove the battery.

2. When discharging a CRT, what part do you touch with the tip of the discharge tool?

A) High voltage cable
B) Flyback transformer
C) Anode aperture
D) Yoke connector/cable

3. When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook 13-inch (Mid 2010)?

A) Logic board
B) Power adapter
C) Optical drive
D) RAM

4.
You can use a higher wattage power adapter with an Apple portable computer, but you cannot use one with less wattage without potential operating issues.

A) False
B) True

5. Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?

A) Both types of displays have components that are individually replaceable.
B) Both types of displays use light emitting diodes.
C) Both types of displays use fluorescent lights.
D) Both types of displays are diagnosed identically.

Solutions: