Avaya Workforce Optimization Select Implementation and Support Exam: 7765X Exam
"Avaya Workforce Optimization Select Implementation and Support Exam", also known as 7765X exam, is a Avaya Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 67 Q&As to your 7765X Exam preparation. In the 7765X exam resources, you will cover every field and category in ACSS Certification helping to ready you for your successful Avaya Certification.
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Avaya 7765X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Workforce Optimization Select Implementation and Support Exam |
| Exam Number: | 7765X |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Passing Score: | 70% / 700 out of 1000 |
| Real Exam Qty: | 60–68 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Exam Price: | 125 USD |
| Recommended Training: | Avaya Workforce Optimization Select Implementation and Support Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: Hands-on experience with Avaya Workforce Optimization Select solutions; no mandatory prerequisite exam |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/21403 |
Avaya 7765X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Troubleshooting | 15% | - Log analysis and performance monitoring - Diagnostics and issue resolution - Backup and recovery procedures |
| Topic 2: Installation and Implementation | 25% | - Software installation and configuration - Integration with Avaya Aura Contact Center and Communication Manager - Initial setup and connectivity |
| Topic 3: System Administration and Configuration | 20% | - Recording, Quality Management, and WFM module configuration - User management and security settings - Post-installation verification and validation |
| Topic 4: Planning and Pre-Configuration | 20% | - High availability and redundancy planning - Design specification review - Deployment planning |
| Topic 5: WFO Select Architecture and Requirements | 20% | - System components and modules - Server and software prerequisites - Network and infrastructure requirements |
Avaya Workforce Optimization Select Implementation and Support Questions Answered by PrepAwayPDF
- Planning and Pre-Configuration (20%)
- Maintenance and Troubleshooting (15%)
- Installation and Implementation (25%)
Avaya Workforce Optimization Select Implementation and Support Sample Questions:
Which two ways can the Privileges for a set of employees be modified, without disturbing the privileges defined for other employees belonging to the same Role? (Choose two.)
- A. Modify the privileges at Role level.
- B. Modify privileges for each employee.
- C. Modify privileges for the selected employees in bulk.
- D. Create a role with a new set of privileges, and associate the employees.
Correct Answer: C,D 🗳️
How can a user access data of employees belonging to a different reporting hierarchies?
- A. Give access to the supervisor group.
- B. Create a custom group.
- C. Modify the role hierarchy so that all the employees report to the user.
- D. Create and give access to a custom group.
Correct Answer: B 🗳️
For IP Office/ACCS, which components have to be configured in system management to record calls?
- A. AESAdapter/AvayaAdapter/Recorder
- B. TAPIAdapter/AvayaAdapter/Recorder
- C. AESAdapter/AvayaAdapter/AACCNetAdapter/Recorder
- D. TAPIAdapter/AACCNetAdapter/Recorder
Correct Answer: D 🗳️
What are three functions of System Administration --> System Administration? (Choose three.)
- A. Configure alert manager
- B. Configure components parameters
- C. Create data partitions
- D. User Management
- E. Lookup License detail
Correct Answer: A,B,D 🗳️
In which three ways does Avaya Workforce Optimization Select achieve PCI Compliance? (Choose three.)
- A. The ability to mute a portion of the call recording using a CRM integration API. For example, muting segments with credit card Information
- B. Password policy including Password syntax. Password history, and Password expiration and lockout
- C. Encryption Key management using RSA
- D. Role-based access control to improve security and administration
- E. AES 256-bit encryption to protect data when recorded, in transit, and archived on storage
Correct Answer: B,D,E 🗳️
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