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Salesforce Certified Slack Administrator Sample Questions:

1. Your organization is on the Slack Enterprise Grid plan.
What are three benefits of syncing identity provider (IdP) groups?
(Select the THREE best answers.)

A) Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.
B) Makes membership for certain channels required to ensure that all members of an IdP group remain members of a channel.
C) Automatically assigns admin roles.
D) Automatically assigns approved apps to certain groups within your org.
E) Automatically assigns system roles.
F) Automatically adds or removes members of an IdP group to workspaces within your org.

2. As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?

A) Take action from each channel's settings.
B) Use Slack's channel management tools.
C) Request that each channel owner take action.
D) Utilize bulk channel lifecycle management APIs.

3. Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

A) People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.
B) Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
C) Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
D) Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.

4. A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?

A) Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
B) Meet with key business units to identify and measure opportunities to improve productivity using Slack.
C) Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
D) Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.

5. You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A) Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
B) Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.
C) Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.
D) Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.

Solutions: