SAP Certified Application Associate - SAP Field Service Management 19Q1: C_C4HFSM_91 Exam
"SAP Certified Application Associate - SAP Field Service Management 19Q1", also known as C_C4HFSM_91 exam, is a SAP Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 88 Q&As to your C_C4HFSM_91 Exam preparation. In the C_C4HFSM_91 exam resources, you will cover every field and category in SAP Certified Application Associate Certification helping to ready you for your successful SAP Certification.
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SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Master Data Management | 12% | - Organizational structure configuration - Partners, skills, and service contracts - Equipment, item, and service call setup |
| Topic 2: Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Topic 3: Mobile Application | 16% | - Check-in, checkout, and time recording - Offline functionality and data synchronization - Field service mobile app features |
| Topic 4: SAP Field Service Management Fundamentals | 12% | - Solution overview and architecture - Core business processes - Navigation and basic administration |
| Topic 5: Service Execution & Completion | 16% | - Service call lifecycle - Effort, material, and expense recording - Forms, reports, and documentation |
| Topic 6: Integration & Extensibility | 14% | - Smart forms and customizations - Integration with SAP Service Cloud / C/4HANA - Security and permissions |
| Topic 7: Workforce Management & Dispatching | 16% | - Activity assignment and optimization - Resource planning and scheduling - Crowd service and technician management |
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. What can you do with a checklist? Choose Two correct answers.
A) Transfer information to the technicians
B) Approve efforts
C) Transfer information from the technicians to ERP
2. Which of the following elements can be used in smart forms? Choose Three correct answers.
A) Picker, Status, Series, Number Input
B) Text input, Picker, Status, Series
C) Text input, Picker, Series, Attachment
D) Text input, Status, Series, Formula
E) Text input, Description, Picker, Status
3. Which features are available in the smart form designer? Choose Three correct answers.
A) Preview report
B) Import translations
C) Create custom elements
D) Design new icons
E) Copy template
4. Which Checklist-elements are available in Coresystems Field Service Solution? Choose Three correct answers.
A) Formula
B) Status
C) Picker
D) iSignature
E) File Library
5. The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.
A) The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
B) By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
C) You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
D) The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
E) The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A,B,C | Question # 3 Answer: A,B,E | Question # 4 Answer: B,C,D | Question # 5 Answer: B,C,D,E |
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