Exam Code: Field-Service-Lightning-Consultant
Exam Name: Salesforce Certified Field Service Lightning Consultant (Field-Service-Lightning-Consultant日本語版)
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Field-Service-Lightning-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:

  • Manage Inventory 3%
  • Manage Assets 5%
  • Manage Case 7%
  • Manage Work Order 32%
  • Configure Mobility 17%
  • Manage Scheduling and Optimization 28%
  • Configure Contracts, Entitlements, and Warranties 8%

Salesforce Field-Service-Lightning-Consultant日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Distinguish between Field Service Mobile and Salesforce Mobile app capabilities
  • Decide on the appropriate Schedule Policy to achieve the business requirements
Topic 2
  • Explain the relationships between time sheets, timesheet entries, service resources
  • Compare different filtering options for the Dispatcher Console
Topic 3
  • Show how to use operating hours for service resources, accounts, work orders, and booking appointments
  • Choose the appropriate action to manage a Service Appointment
Topic 4
  • Understand the usage of Field Service Lightning for DateTime tracking fields
  • Explain the difference between a multi-day Service Appointment and a standard Service Appointment
Topic 5
  • Determine the appropriate option to execute Complex Work in FSL
  • Illustrate how to configure Work Order Milestones
Topic 6
  • Given a scenario, decide the appropriate type of optimization service to use
  • Recommend the appropriate Service Territories and their Members
Topic 7
  • Determine the appropriate dispatch strategy for an organization
  • Apply the appropriate life cycle of a Service Appointment required to execute a Work Order
Topic 8
  • Understand different field service settings for FSL Administrator
  • Configure Work Order processes, parameters, and Work Types

Reference: https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedFieldServiceLightningConsultant.pdf

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