Exam Name: Certified Implementation Specialist - Application Portfolio Management
Certification Provider: ServiceNow
Corresponding Certification: CIS-Application Portfolio Management
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Check Updated on: Oct 08, 2026
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ServiceNow CIS-APM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | CIS - Application Portfolio Management Mainline Exam |
| Exam Number: | CIS-APM |
| Related Certifications: | CIS-SPM CIS-ITSM CIS-Discovery |
| Available Languages: | English |
| Exam Price: | $450 USD |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% / Pass-Fail |
| Exam Format: | Multiple Choice (Single Answer), Multiple Select (Multiple Answers) |
| Real Exam Qty: | 30 |
| Exam Duration: | 60 minutes |
| Recommended Training: | APM Implementation Simulator Application Portfolio Management Implementation |
| Exam Registration: | Kryterion Webassessor ServiceNow Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored via Kryterion Webassessor or in-person at Kryterion authorized test centers |
| Pre Condition: | Recommended: Six months of ServiceNow implementation experience; completion of official 'Application Portfolio Management Implementation' training is strongly advised and may be required for voucher eligibility |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-application-portfolio?id=kb_article_view&sysparm_article=KB0011607 |
ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Advanced Rationalization | 17% | - Technology Portfolio Management - Cost and Value Modeling - Risk Assessment and Compliance - Application Lifecycle Management - Technology Reference Models |
| Basic Rationalization | 13% | - Integration with Demand Management - Integration with ITSM - Business Capability Mapping - Application Scoring Framework - Rationalization Process Overview |
| APM Application and Functionality | 37% | - Reports and Analytics - APM Portal and Dashboards - Configuration and Maintenance - Strategy and Program Workbench - Landscape and Roadmap Visualization |
| Applications Under Management | 13% | - Application Inventory Management - Application Categorization and Classification - Architectural Artifacts - Application Services and Dependencies - Data Certification and Validation |
| Introduction to Application Portfolio Management | 20% | - Common Service Data Model (CSDM) - APM Plugins and Required Roles - APM Customer Use Cases - APM Maturity Model - Overview of ServiceNow APM |
Studying for CIS-APM Without Paper and Without Borders
- APM Application and Functionality (37%)
- Applications Under Management (13%)
- Advanced Rationalization (17%)
ServiceNow Certified Implementation Specialist - Application Portfolio Management Sample Questions:
Which portal is the best data source to capture strategies, goals and capabilities?
- A. The Application Navigator
- B. The Application Portfolio Management Portal
- C. Assessment Indicator Portal
- D. Business Planning Portal
Correct Answer: D 🗳️
What are the stages of the APM rationalization process?
- A. Identify, Measure, Evaluate, Take Action, Certify
- B. Measure, Evaluate, Decide, Take Action, Baseline
- C. Identify, Measure, Decide, Take Action, Communicate
- D. Identify, Measure, Evaluate, Decide, Take Action
Correct Answer: D 🗳️
APM interfaces with Software Asset Management to pull this application data: (Choose three.)
- A. Hardware Asset Lifecycle
- B. Lifecycle Data
- C. Software Model Data
- D. Vendor Procurement
- E. Product Classification
Correct Answer: A,B,E 🗳️
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