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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud.
Which solution should the consultant recommend?

A) Data Loader
B) Third-party tool
C) Data Import Wizard

2. Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?

A) Create a custom report type with Forecasting Quotas and Forecasting Items.
B) Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
C) Configure Quotas with a Product family report and add necessary fields.

3. The sales director at Universal Containers is concerned the percentage of all opportunities marked Closed Won is lower than expected. Historically, qualified leads must have a budget that is at least $10,000. The director wants sales reps to prioritize high-value prospects.
Which action should a consultant recommend to meet the requirement?

A) Map the Lead Budget field to an Opportunity Revenue field.
B) Map the Lead Budget field to an Opportunity Amount field on the Opportunity.
C) Use an approval process upon lead conversion when the budget is over $10,000.

4. Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A) Use an AppExchange package with custom Web-to-Lead handling.
B) Use a custom Web-to-Lead alternative with built-in protection.
C) Select Require reCAPTCHA Verification in Web-to-Lead settings.

5. Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?

A) Enable users to relate a contact to multiple accounts in Setup.
B) Set up lookup fields on the Contact object for multiple accounts.
C) Create a custom object between the Account object and Contact object.

Solutions: