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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Data Relationships
• Restricting and Extending Object, Record, and Field Access
• Territory Management
• Determining Appropriate Sharing Solutions

2. Automation, Change Management, and Auditing

• Sandboxes
• Change Management Options
• Deployment Tools
• Auditing and Monitoring

3. Analytics and Data Management

• Dashboards
• Report Types
• Creating Reports
• Data Quality Features and Policies

4. Sales, Service, and Content Applications

• Content Management
• Salesforce Knowledge
• Service Cloud Console Toolkit
• Forecasting
• Products, Price Books, Schedules, and Quotes
• Entitlements

5. Customization: Fields

• Create new custom fields
• Work with page layouts
• Create selection fields: picklists and lookups
• Administer standard fields
• Create formula fields
• Work with record types and business processes
• Maintain data quality

6. Managing Data

• Import new records using import wizards
• Back up data with a weekly export
• Mass delete records
• Update existing records with the data loader
• Mass transfer records between users
• Keep records up to date with Data.com and social accounts and contacts

7. Reports and Dashboards

• Print, export, and email reports
• Build dashboards
• Filter reports
• Summarize report data with formulas and visual summaries
• Create new reports with the report builder
• Run and modify reports

8.Automation

• Automate leads and cases
• Set up workflow rules and Process Builder
• Manage email administration

9. Managing the Support Process

• Understand the Salesforce Console
• Analyze support data with reports and dashboards
• Automate the support process
• Enable collaboration in the Service Cloud

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

How to study the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

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