Salesforce Certified B2C Solution Architect: B2C-Solution-Architect Exam
"Salesforce Certified B2C Solution Architect", also known as B2C-Solution-Architect exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 154 Q&As to your B2C-Solution-Architect Exam preparation. In the B2C-Solution-Architect exam resources, you will cover every field and category in Salesforce Architec Certification helping to ready you for your successful Salesforce Certification.
- Exam Code: B2C-Solution-Architect
- Exam Name: Salesforce Certified B2C Solution Architect
- Certification Provider: Salesforce
- Corresponding Certification: Salesforce Architec
- Updated: Oct 10, 2026
- No. of Questions: 154 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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A failed attempt at the B2C-Solution-Architect exam means paying the registration fee again and waiting for a new test date. Compared with a retake, a few weeks with the PrepAwayPDF Salesforce Certified B2C Solution Architect practice package in 2026 is the cheaper path by far.
Salesforce B2C-Solution-Architect Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | B2C-Solution-Architect |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 120 |
| Exam Price: | $400 USD |
| Related Certifications: | Salesforce Certified Marketing Cloud Developer Salesforce Certified Commerce Cloud Developer Salesforce Certified Administrator |
| Exam Format: | Multiple Select, Multiple Choice |
| Passing Score: | 63% |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | Recommended: 2+ years of B2C commerce experience, Salesforce Administrator certification, and familiarity with Salesforce B2C Commerce Cloud |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2csolutionarchitect |
Salesforce B2C-Solution-Architect Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Governance, Testing, and Deployment | 5% | - Define testing strategies (UAT, performance) - Document operational procedures - Plan deployment and release management - Establish governance frameworks |
| Topic 2: Discovery and Stakeholder Management | 15% | - Gather and analyze business requirements - Identify key stakeholders and their needs - Document business objectives and success criteria - Conduct stakeholder interviews and workshops |
| Topic 3: B2C Commerce Cloud Implementation | 25% | - Implement shopping cart and checkout flows - Configure product catalog and pricing - Design storefront architecture and navigation - Design promotions and campaigns - Configure search and merchandising |
| Topic 4: Solution Design and Architecture | 30% | - Address scalability and performance requirements - Define integration strategies with ERP, OMS, and PIM - Create solution architecture diagrams - Design data models and APIs - Design end-to-end B2C commerce architecture |
| Topic 5: Security and Compliance | 10% | - Design authentication and authorization - Define security best practices - Address GDPR and data privacy requirements - Implement PCI DSS compliance |
| Topic 6: Integration and Data Management | 15% | - Manage data quality and governance - Design integration patterns (real-time, batch) - Implement order management integrations - Define data migration strategies |
Your Salesforce B2C-Solution-Architect Exam Questions, Answered
The Salesforce B2C-Solution-Architect exam, officially titled Salesforce Certified B2C Solution Architect, is the required test for earning the Salesforce Architec certification, a credential at the Professional level. Passing it validates the skills Salesforce expects from certified professionals, and it can also support progress toward related credentials such as Salesforce Certified Administrator, Salesforce Certified Commerce Cloud Developer, Salesforce Certified Marketing Cloud Developer.
The B2C-Solution-Architect exam includes 120 questions, and you have 105 minutes to complete it. Before exam day, divide the available time by the question count so you know the pace you need to hold, and practice flagging time-consuming items for review instead of stalling on a single question. Timed sessions in the PrepAwayPDF test engine are the easiest way to build that rhythm before it counts.
You need 63% to pass the B2C-Solution-Architect exam, and the official registration fee is $400 USD. Keep in mind that a failed attempt means paying that fee in full again for a retake, so avoid booking your seat on a hunch. Work through the PrepAwayPDF practice test until your scores sit comfortably above the passing requirement before you schedule the exam.
Salesforce asks candidates to meet the following requirement before registering: Recommended: 2+ years of B2C commerce experience, Salesforce Administrator certification, and familiarity with Salesforce B2C Commerce Cloud. Exam policies do change, so confirm the latest details on the official exam page at https://trailhead.salesforce.com/credentials/b2csolutionarchitect before you book.
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The Salesforce Certified B2C Solution Architect exam is organized into 6 major domains. Some of the key domains include:
- B2C Commerce Cloud Implementation, accounting for 25% of the exam
- Security and Compliance, accounting for 10% of the exam
- Solution Design and Architecture, accounting for 30% of the exam
Scroll up to the Exam Topics section for the complete breakdown, and use it to plan how much study time each domain deserves.
Salesforce Certified B2C Solution Architect Sample Questions:
Universal Containers has been using Service Cloud and recently decided to implement Marketing Cloud.
There are many data quality issues in Service Cloud like duplicates and incomplete email addresses. They want to use Marketing Cloud to send personalized communications.
Which two recommendations should a Solution Architect make when suggesting a migration strategy from an existing Service Cloud implementation to a new Marketing Cloud one?
Choose 2 answers
- A. Use Customer Data Platform (CDP) to synchronize data between Service Cloud and Marketing Cloud.
- B. Map Contact, Lead, and Account objects within Marketing Cloud to enable personalization.
- C. Fix the data quality issues in Service Cloud before migrating to Marketing Cloud.
- D. Build a custom connector between Service Cloud and Marketing Cloud that will remove the duplicates.
Correct Answer: B,C 🗳️
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A company, currently using B2C Commerce and Service Cloud, has recently purchased and integrated Salesforce Order Management into its order flow. One of the first projects the company would like to complete is to allow its customers to purchase online and pick up their order in the store.
What flow should a Solution Architect suggest to facilitate this request'
- A. B2C Commerce exports the order to Service Cloud and Salesforce Order Management at the same time.Once the order is picked up by the customer, Service Cloud sends the final status to Salesforce Order Management and B2C Commerce.
- B. B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud sends the final status to B2C Commerce.
- C. B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud updates the final status in Salesforce Order Management.
- D. B2C Commerce exports the order to Service Cloud. Service Cloud passes the order information to Salesforce Order Management. Once the order is picked up by the customer, Salesforce Order Management updates the final status in Service Cloud.
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers
- A. Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud
- B. Set tracking site preference for each storefront
- C. Use a Salesforce record ID as a single unique identifier to apply across channels and clouds
- D. Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud
Correct Answer: A,C 🗳️
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An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?
- A. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
- B. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
- C. Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.
- D. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
Correct Answer: B 🗳️
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Northern Trail Outfitters (NTO) wants to upgrade its customer service by providing the opportunity for customers to engage using social messaging channels such as Facebook, WhatsApp, and SMS to resolve issues and ask questions. They already use Marketing Cloud Mobile Connect and Social Studio. Alongside these, the Solution Architect also recommends implementing Digita I Engagement features in Service Cloud.
Which two reasons should a Solution Architect use to justify those recommendations?
Choose 2 answers
- A. Mobile Connect lacks integration with the service agent console without Digital Engagement
- B. Mobile Connect only supports outbound messaging in selected countries
- C. Social Studio does not support 1:1 messaging on the apps listed in the scenario
- D. Social Studio is limited to listening to social channel and not responding
Correct Answer: A,C 🗳️
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