Exam Name: Certified Agile Service Manager V2.1
Certification Provider: Peoplecert
Corresponding Certification: PeopleCert DevOps
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Instant Download Peoplecert : CASM
Check Updated on: Oct 11, 2026
No. of Questions: 42 Questions & Answers with Exam Engine
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- Total Questions: 42
- Updated on: Oct 11, 2026
- Price: $69.98
CASM PDF Practice Q&A's
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- Total Questions: 42
- Updated on: Oct 11, 2026
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- Total Questions: 42
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Knowledge shapes career and lifestyle — and one useful certificate influences your future. Get better acquainted with the Peoplecert Certified Agile Service Manager V2.1 test engine at PrepAwayPDF: 42 practice questions for the CASM exam.
Peoplecert CASM Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | PeopleCert Certified Agile Service Manager V2.1 |
| Exam Number: | CASM |
| Related Certifications: | PeopleCert DevOps PeopleCert Agile Manager |
| Exam Price: | $180 - $250 USD |
| Exam Duration: | 60 - 75 |
| Passing Score: | 650 / 1000 |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 40 - 42 |
| Recommended Training: | PeopleCert Official Training |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/devops/DevOps-13/certified-agile-manager-3776 |
Peoplecert CASM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Applying Agile to ITSM Processes | 25% | - Aligning processes with customer value and flow - Agile approach to incident, problem, change, release management - Optimizing workflow and reducing constraints |
| Agile Service Management Concepts | 25% | - Agile Process Improvement & Agile Process Engineering - Continuous improvement: reviews, automation, evolution - Goals and characteristics of Agile service processes |
| Cultural & Organizational Aspects | 10% | - Leading change and enabling agility - Building Agile culture and mindset |
| Scrum & Agile Practices in ITSM | 15% | - Cross-functional teams, collaboration and visibility - Scrum roles, events, artifacts |
| Agile Fundamentals & Values | 25% | - Adapting Agile thinking to service delivery - Agile Manifesto core values and principles - Agile concepts, frameworks: DevOps, ITIL, SRE, Lean, Scrum |
Peoplecert CASM Exam: Patient Answers
Upon successful payment, our system emails the Peoplecert Certified Agile Service Manager V2.1 study material automatically within about a minute, with 24/7 patient help if nothing arrives within 2 hours. If you fail the corresponding CASM exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes:
After any course, keep reviewing efficiently with the 42 practice questions for the Peoplecert Certified Agile Service Manager V2.1 — every answer expert-verified.
The Peoplecert Certified Agile Service Manager V2.1 blueprint spans 5 domains — including Agile Fundamentals & Values (25%), Agile Service Management Concepts (25%), Applying Agile to ITSM Processes (25%). Our experts analyze this outline and notice every little change; the complete outline above lists every subtopic.
The Peoplecert Certified Agile Service Manager V2.1 is Peoplecert's certification exam for Certified Agile Service Manager V2.1, at the Intermediate / Specialist level. One useful certificate can exert real influence on your future. Related credentials include PeopleCert DevOps, PeopleCert Agile Manager.
$180 - $250 USD per attempt, 650 / 1000 to pass. Retakes cost the full fee — practice regularly with the 42 practice questions for the CASM exam at PrepAwayPDF before you book.
60 - 75 for 40 - 42 questions. Regular timed practice in the PrepAwayPDF engine makes the format familiar long before exam day.
No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended Eligibility rules change over time, so verify the current requirements on the official page (official CASM exam page) before registering.
Yes — under each kind of Peoplecert Certified Agile Service Manager V2.1 practice test we offer one free demo, including a real part of the content; look through it thoroughly before ordering. Purchases include 365 days of free updates by email; renew afterward at 50% off.
Through the vendor's official registration channels:
The Peoplecert Certified Agile Service Manager V2.1 is delivered Online proctored or authorized test center — pick the arrangement that suits you when booking.
Peoplecert Certified Agile Service Manager V2.1 Sample Questions:
Which of the following would NOT help sustain improvements?
- A. Solicit feedback when changes are made
- B. Provide ongoing training to existing employees
- C. Increase the velocity of Teams
- D. Communicate successes, failures, and lessons learned
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
Which statement about Practice Backlog Refinement is TRUE?
- A. It adds more detail to user stories
- B. It removes user stories that are not needed
- C. All of the above
- D. It determines the user stories for the next Sprint
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
How does the Agile Service Manager serve the Team?
- A. Ensuring the Team is customer-focused
- B. All of the above
- C. Removing impediments to their progress
- D. Writing clear user stories
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
What is Agile Service Management?
- A. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
- B. A cultural movement that aims to increase software delivery velocity and improve service reliability
- C. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
- D. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
Which statement about Agile is INCORRECT?
Agile is:
- A. Applicable beyond software development
- B. A set of guiding values and principles
- C. Brought to life via frameworks, standards, and processes
- D. A methodology
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).
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