Pega Certified Decisioning Consultant (PCDC) 86V1: PEGAPCDC86V1 Exam
"Pega Certified Decisioning Consultant (PCDC) 86V1", also known as PEGAPCDC86V1 exam, is a Pegasystems Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 60 Q&As to your PEGAPCDC86V1 Exam preparation. In the PEGAPCDC86V1 exam resources, you will cover every field and category in Pega PCDC Certification helping to ready you for your successful Pegasystems Certification.
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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Engagement Policies | 13% | - Create engagement strategies - Define engagement policies |
| Channels | 10% | - Real-time containers - Email offer delivery - Third-party integration |
| Actions and Treatments | 15% | - Outbound action configuration - Web offer presentation - Define and manage customer actions |
| Decision Strategies | 25% | - Implement eligibility rules - Use predictive models - Design and build decision strategies - Simulate and test strategies |
| Next-Best-Action Concepts | 8% | - Always-on outbound fundamentals - One-to-one customer engagement - Define starting population - Contact center value optimization |
| AI and Arbitration | 8% | - Business rule prioritization - AI-based prioritization - Action arbitration logic |
| Contact Policy and Volume Constraints | 13% | - Prevent action overexposure - Tracking periods for policies - Outbound volume limiting |
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?
- A. Suppression policies
- B. Suitability rules
- C. Volume constraints
- D. Customer contact limits
Correct Answer: B 🗳️
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 150
- B. 75 emails 25 SMSes
- C. 75 SMSes and 25 emails
- D. 100
Correct Answer: C 🗳️
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
- A. Information from the "Set Property" component is copied over to the "Filter" component.
- B. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
- C. A property from the "Set Property" component is referenced by the "Filter" component.
- D. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
Correct Answer: C 🗳️
To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.
- A. '' .''
- B. "Data."
- C. No prefix. Use directly the property name.
- D. "Customer."
Correct Answer: A 🗳️
HOTSPOT
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Correct Answer:
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