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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration APIs | 25% | - Connect Web Services for SOAP - Authentication and Security - Connect for PHP - Connect REST API |
| Topic 2: Deployment & Troubleshooting | 5% | - Logging and Debugging - Performance Optimization - Deployment Process |
| Topic 3: Oracle B2C Service Architecture & Data Model | 20% | - RightNow Object Query Language (ROQL) - Custom Objects and Fields - Connect Common Object Model (CCOM) - Data Access and Security Model |
| Topic 4: Agent Desktop & Console Extensions | 15% | - Agent Scripting and Workflows - Console Customization - Desktop Add-ins using .NET |
| Topic 5: Customer Portal Customization | 35% | - Look and Feel Customization - Standard and Syndicated Widgets - Portal Framework and Deployment - Custom Widget Development - Models, Controllers and JavaScript |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
A) in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
B) in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
C) in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file
D) in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
2. You want to write a custom widget that allows input of Incident Custom Fields that has both required and nonrequired fields.
Identify the correct method using the Connect for PHP API to determine which fields are required when saving an existing incident.
A) Make a call to the RNCPHPMncident: :getRequired() static method to inspect the is_required_for_update constraint of each custom field.
B) Make a call to the rncphp\incident: :getMetadata() static method to inspect the is_recfu.ireci_for_upcia.te constraint of each custom field.
C) Use ROQL to fetch the incident and inspect constraints to see if is_required_for_save is set to true.
D) Use ROQL to query the incident and look at the constraint of each custom field to see if is_required_for_save IS set to true.
3. You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
A) Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
B) Using File Manager within the console, select custom scripts and upload your script into it.
C) Using File Manager within the console, select import scripts and upload your script into it.
D) Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
4. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
A) Option B
B) Option D
C) Option E
D) Option C
E) Option A
5. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?
A) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
"Alt + I."
B) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
C) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
D) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |
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