Oracle Field Service 2021 Implementation Essentials: 1Z0-1003-21 Exam
"Oracle Field Service 2021 Implementation Essentials", also known as 1Z0-1003-21 exam, is a Oracle Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 134 Q&As to your 1Z0-1003-21 Exam preparation. In the 1Z0-1003-21 exam resources, you will cover every field and category in Oracle Field Service Cloud Service Certification helping to ready you for your successful Oracle Certification.
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As 2026 unfolds, PrepAwayPDF keeps its 1Z0-1003-21 promise simple — the latest version only, verified answers, 134 practice questions for the 1Z0-1003-21 exam, and support that treats every Oracle Field Service 2021 Implementation Essentials question as worth answering.
Oracle 1Z0-1003-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service 2021 Implementation Essentials |
| Exam Number: | 1Z0-1003-21 |
| Certificate Validity Period: | 18 months - 2 years |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Exam Price: | USD 245 - 250 |
| Passing Score: | 67% |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-based |
| Related Certifications: | Oracle Field Service Cloud Service Implementation Specialist |
| Recommended Training: | Oracle Field Service 2021 Implementation Training |
| Exam Registration: | Oracle Education Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online remote proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No formal prerequisites; recommended experience with Oracle Field Service Cloud implementation |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-2021-implementation-essentials/pexam_1Z0-1003-21 |
Oracle 1Z0-1003-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Resources and Resource Types | 15% | - Define resource types - Set resource availability - Configure resource settings |
| Topic 2: Activities and Activity Types | 15% | - Set time windows and durations - Define activity attributes - Configure activity types and statuses |
| Topic 3: Routing, Quota and Booking | 15% | - Set capacity and quota rules - Manage booking options and constraints - Configure routing plans and optimization |
| Topic 4: Inventory and Inventory Types | 10% | - Manage inventory records - Define inventory types and properties - Track inventory usage and allocation |
| Topic 5: Work Skills and Work Zones | 10% | - Set skill and zone constraints - Create and assign work skills - Define work zones and territories |
| Topic 6: Users and User Types | 10% | - Create and manage users - Configure user type templates - Assign user roles and permissions |
| Topic 7: Calendar and Global Settings | 10% | - Define business hours and holidays - Configure calendar options - Set global system parameters |
| Topic 8: Integration, Customization and Mobility | 15% | - Use plug-in framework and custom properties - Set up inbound/outbound integration - Configure Where's My Technician and collaboration features |
Your Oracle Field Service 2021 Implementation Essentials Preparation Questions, Answered
- Routing, Quota and Booking (15%)
- Inventory and Inventory Types (10%)
- Calendar and Global Settings (10%)
Oracle Field Service 2021 Implementation Essentials Sample Questions:
Which three configurations will enable booking to automatically close?
- A. specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier
- B. specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier
- C. specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier
- D. specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier
- E. specific booking intervals at designated times, set for either the same day or from 1-5 days earlier
Correct Answer: A,B,D 🗳️
A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).
Which twostatements are correct regarding how OFSC processes these requests?
- A. If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
- B. If no activity is found matching the key field value in the request, thena new activity will be created.
- C. The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.
- D. The request is processed as multiple transactions, meaning one could fail while others process successfully.
Correct Answer: B 🗳️
Where are permissions enabled for users to access Collaboration?
- A. the User Type configuration screen
- B. the Resource Information configuration screen
- C. the Resource Type configuration screen
- D. the Business Rules configuration screen
Correct Answer: A 🗳️
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Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?
- A. A given launch condition can only be assigned to one message scenario at a time.
- B. A given launch condition can be assigned to multiple message scenariossimultaneously.
- C. A given message scenario can include multiple launch conditions simultaneously.
- D. A given message scenario can only include one launch condition at a time.
Correct Answer: A,C 🗳️
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A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?
- A. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
- B. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
- C. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
- D. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
Correct Answer: C 🗳️
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